Sterling Athirappilly

has access to river and has a dining area near the river

We paid for a premium waterfall view indulge suite, rooms were neat and location is nice however we had issues with following: 1) Hand shower wasnt working properly 2) Jacoozi was spraying water all over the place and not working properly 3) No waterfall view and we were told they didnt release water ; Reception staff was courteous but unable to resolve issues. to their credit they offered free dinner as a compensation and was told the issues would be fixed immediately but until we checked out issues were not fixed. Overall a disappointing experience

Our stay at this hotel had a rough start. On our first day, my son, who has a severe nut allergy, had an allergic reaction after eating a dish that unknowingly contained peanut powder in the seasoning even though we informed the Kitchen of the allergy. Thankfully, it wasn’t severe, and we had medication on hand. The food overall was disappointing— the Indian dishes lacked flavor and spice, while the Italian food tasted nothing like Italian cuisine and was oddly spicy. This was frustrating, as we had higher expectations for the food. However, after the allergy incident, the staff really stepped up. Nirmal, the manager, was incredible. He immediately offered to take us to the hospital in his personal vehicle and checked on us constantly to make sure my son was okay. He went out of his way to ensure the rest of our stay was pleasant, even coordinating excursions for us. Alan from the dining staff was extremely attentive, making sure all the food was safe for my son and greeting us warmly every time we dined. Ranjith, the security guard, was welcoming every day and even brought out bows and arrows so the kids could practice their target shooting, which they loved. The hotel itself is absolutely beautiful, and we had a very traditional and warm welcome upon arrival. While the food was a disappointment, the attentiveness and kindness of the staff, especially Nirmal, Alan, and Ranjith, made our stay memorable. My only suggestion for improvement would be in the quality and authenticity of the food.

We recently stayed at Sterling Athirappilly for two days in November 2024, and it was a wonderful experience! Location The location is fantastic—just a 5-minute walk to Athirappilly Falls. Plus, you can even see the waterfall from the terrace, which is a unique and beautiful sight. Amenities The infinity pool is a highlight, offering mesmerizing views. Relaxing by the pool while soaking in the scenery was truly refreshing. The outdoor breakfast area by the river was the cherry on top—a perfect way to start the day. Food The food was delicious! Each meal added to the overall experience and was just as memorable as the views. Overall Sterling Athirappilly is the ideal combo of great location, stunning views, and delicious food. Highly recommended for anyone looking to enjoy the beauty of Athirappilly Falls in comfort!

Our stay at the hotel was overall pleasant, with a lovely ambiance and a well-maintained room. The hospitality of the staff was commendable—they were extremely helpful and attentive. However, we did experience a few shortcomings that affected our stay. Surprisingly, there were no tissues provided in the living room, which is a basic necessity. Unfortunately, the food was another area of disappointment. Both the quality and taste were not up to the mark, especially considering the high prices being charged. The morning breakfast was below expectations, and we felt the food did not justify the cost. Improving the dining experience should be a priority for the hotel. Additionally, we had an unpleasant encounter by the pool, where we noticed several honeybees. This made us a bit uneasy, and, unfortunately, our child was stung by one. Although the staff was quick to offer assistance and address the situation, this issue needs to be managed better for the safety of the guests. In conclusion, while we appreciated the staff’s support and the comfortable atmosphere, the hotel should focus on improving both the quality of the food and its amenities to ensure a more satisfying guest experience.

Hotel is Beautiful and clean, view is worth $1 million. Everyone’s very kind and helpful. Alan and Anandu were very kind. They deserve a raise. I recommend eating breakfast outside as the water is very calming. View is you’re in a movie. I highly recommend staying here.