Hôtel Toujours & Spa

Todo genial! Lo único que me gustó menos fue que las toallas no nos las cambiaron en 4 días y se quedaban húmedas al no poder estirarlas, por el resto todo genial

The hotel and the room were both exceptional, and the location was highly convenient. The metro station was nearby, and the Champs Élysées was only a 10 minute walk away, with other major tourist attractions accessible within 30 minutes via the metro. However, one drawback of our stay was the hotel staff. We only encountered one particularly kind and accommodating staff member, whose name we, unfortunately, forgot to ask. He was truly outstanding and made our experience more pleasant. In contrast, the majority of the staff were quite condescending. We observed that French speaking guests received excellent service, whereas we, as English speaking guests, did not receive the same level of attentiveness or assistance. It was evident that the staff did not extend the same level of respect to English speakers. Despite this, we remained courteous, expressed our gratitude for their service, and bid them farewell. Regrettably, we will not be returning to this hotel, but we sincerely hope they reconsider their approach toward non French speaking guests.

對於這個價格來説，不太值得。

Très sympathique comme hôtel. Chambre assez grande et confortable. Piscine privative, hammam illimité

Our check-in was terrible, spent almost 30 minutes checking in. 2 ladies served us, the older female employee was very rude while the younger one was the complete opposite, very polite and friendly. Older lady seemed very pretentious as well, you could see that her tone was a little sarcastic. We booked via the hotel website but it got cancelled as the hotel's payment system couldn't take our payment. Hence we booked on trip.com instead. The hotel's internal system wasn't great hence it still recognised two bookings even though the cancellation via the hotel directly was being sent to my email which I showed to her. She put the blame on us for booking via two systems when obviously the hotel's system was faulty. Also, no email was being sent to us regarding pre-booking the swimming pool pre-trip - we wanted to book it on the spot and she again blamed us for not knowing that. Anyways the younger lady made it much better and was extremely hospitable.

Location was perfect!!! Walking distance to Arc De Triumph and metro. Room was clean, however smaller than expected, without space to open luggage on the floor. Service was exceptional. 2 supermarkets within walking distance as well.