XO Hotel Paris

love this hotel

行ったこともないパリに、ツアーでもなくホテルを0から探していったので、少し不安でしたがフロントの方も親切で有意義な時間を過ごせました。 友人が怪我をしてしまったことを伝えたら毎日アイシングの為の氷を準備してくださいました！また宿泊したいです。

I will never stay at this hotel again. Despite the staff being very friendly and welcoming. The bases of the hotel does not hold 4 star standards. I was able to check in the hotel way before check-in time the hotel was overbooked for the day I arrived. I assume the maid/staff was behind on cleaning rooms and did not do a full cleaning so I cleaned what I could and went from there. When I walked into my room( the classic or basic room), I noticed that the (not-free) mini bar was not restocked, and there is was a drink, already opened and halfway drank, along with the snacks and tea, or coffee that was never restocked. I am not sure if I was compensated, but they did give me mineral water on my last night staying. They never restocked anything from the mini bar and just tidied up my room after requesting a recleaning. This is also when I found out that whoever cleaned my room took my personal face towel mistaking it for the Hotel’s towels( there was only two small towels given, and I had only used one and left the rest on the floor to be taken) I’m not sure how they mistake my towel as the hotels but I’m not even sure I’ll be able to be compensated. On my last day I had a really rough night and wanted to sleep in. Unfortunately, that was short-lived by the fire alarm going off at eight in the morning prompting an evacuation. I also think the location is a far far from everything and not easy access to a metro or bus line. Highly I would not recommend this place.