XO Hotel Paris

love this hotel

I will never stay at this hotel again. Despite the staff being very friendly and welcoming. The bases of the hotel does not hold 4 star standards. I was able to check in the hotel way before check-in time the hotel was overbooked for the day I arrived. I assume the maid/staff was behind on cleaning rooms and did not do a full cleaning so I cleaned what I could and went from there. When I walked into my room( the classic or basic room), I noticed that the (not-free) mini bar was not restocked, and there is was a drink, already opened and halfway drank, along with the snacks and tea, or coffee that was never restocked. I am not sure if I was compensated, but they did give me mineral water on my last night staying. They never restocked anything from the mini bar and just tidied up my room after requesting a recleaning. This is also when I found out that whoever cleaned my room took my personal face towel mistaking it for the Hotel’s towels( there was only two small towels given, and I had only used one and left the rest on the floor to be taken) I’m not sure how they mistake my towel as the hotels but I’m not even sure I’ll be able to be compensated. On my last day I had a really rough night and wanted to sleep in. Unfortunately, that was short-lived by the fire alarm going off at eight in the morning prompting an evacuation. I also think the location is a far far from everything and not easy access to a metro or bus line. Highly I would not recommend this place.

Can't fault this hotel one bit,very kind and polite reception staff and hotel is spotless clean,a small quiet hotel in a very nice relaxing district with cafes and restaurants galore,2 min walk from the metro,once you grasp the working of the metro it really is the ideal hotel to base yourself to explore Paris,the Arc de triumph is a 15 mins walk, Eiffel tower about 35 mins but all easily accessible from the metro also.The No.1 thing on my list was the catacombs which are abit out of the way but only 2 metros and a fairly simple uncomplicated trip.Beds were super comfy and room had everything you would need from coffee machine,safe,hairdryer etc,I bought a box of Nespresso pods in the nearby shop but there is free tea and coffee 24hrs in reception.From what I could tell there's no bar but there is self servicing wine machines in reception you just put in your room key and select the wine you want and i think there was beers behind reception,I'm a non drinker so didn't really pay too much attention,all said a great stay and I would highly recommend this hotel to anyone as the price I paid was very reasonable especially for Paris.