Le Tsuba Hotel – valokuvat

Majoituspaikan vastaus: Dear valued guest,Thank you for taking the time to share your impressions following your recent stay.We are glad that you appreciated the hotel’s location and the convenience of nearby restaurants. However, we regret to hear that certain aspects of your stay did not fully meet your expectations.Regarding the room size and layout, please allow us to clarify that the photos presented on our website and booking platforms are indeed representative of our rooms. However, as our building dates back to 1926, there are naturally variations in room size and layout throughout the hotel. We offer different room categories and configurations, and had we known that your room did not meet your expectations, we would have done our best to offer you an alternative solution during your stay.Concerning the restaurant, it is true that the hotel does not have a full-service restaurant. This is clearly indicated in our listings, and we only offer breakfast service. We understand that this may be less convenient for guests staying several days, and we are always happy to recommend nearby dining options.That being said, we value your feedback and hope to have the opportunity to welcome you again, and to offer you a stay more in line with your expectations.Kind regards,Stephanie - Chief Marketing Officer

Majoituspaikan vastaus: Dear Ally ZL,Thank you for taking the time to share your experience, even after a few months.We sincerely apologize for the issue with the bed sheets and the delay in resolving it. This does not meet our usual standards, and we truly regret the inconvenience caused.Your feedback has been shared with our housekeeping and front desk teams to prevent such situations in the future. We appreciate your comments and hope to have the chance to restore your trust during a future stay.Please do not hesitate to contact us directly so we can take care of your next reservation.Kind regards,Stephanie - Chief Marketing Officer

Majoituspaikan vastaus: Dear guest,Thank you for giving us such a high score!Looking forward to welcoming you again here!Sincerely,PauloChief Marketing Officer

Majoituspaikan vastaus: Dear guest,What a lovely review!Hopefully, we’ll get 100% from you next time ;)See you soon,Best regards,PauloChief Marketing Officer

Majoituspaikan vastaus: Dear guest,Thank you so much for your 5-star review!We’re delighted that you appreciated our team, the comfort of your room, and our excellent location.Thank you for choosing to stay with us. My team and I look forward to welcoming you back again next time.Best regards from Paris,PauloChief Marketing Officer

Majoituspaikan vastaus: Dear guest,Thank you for your feedback. We are glad you enjoyed your stay with us :)We hope to welcome you again next time!PauloChief Marketing Officer

Majoituspaikan vastaus: Bonjour :)Thank you for your high score!We also appreciate your kind words about the cleanliness of our hotel—your feedback means a lot to us.We hope to have the chance to welcome you again.Best regards,PauloChief Marketing Officer

Majoituspaikan vastaus: Dear Guest,Thank you for your positive feedback.Regarding city taxes, when staying in any hotel in Paris, visitors are required to pay a tourist tax (taxe de séjour) in addition to the accommodation price. This tax is collected by the hotel on behalf of the city and helps fund local tourism infrastructure.We look forward to welcoming you back soon.Best regards,PauloChief Marketing Officer

Majoituspaikan vastaus: Dear Guest,Thank you so much for your kind words—they mean a lot to us.We're happy you enjoyed your private relaxation time in our peaceful sauna and hammam, completely free of charge!Our rooms are equipped with double-glazed windows. We sincerely apologize if, despite not being located on a main avenue, you experienced any disturbances during your stay.We look forward to seeing you again soon.Sincerely,PauloChief Marketing Officer