Vieraskäyttäjä
12. toukokuuta 2025
Very negative experience during a school trip. The rooms were really small, to the point that with the luggage on the floor, you couldn’t walk from one side of the room to the other. The windows couldn’t be opened even in the tilt position, and when closed, they smelled bad. Additionally, some electrical outlets didn’t work, making it difficult even to charge devices. The rooms were never cleaned during our 5-day stay, and towels were only changed every two days. There were mice in the hotel lobby, reported multiple times to the staff, but they did nothing to address the issue. For three consecutive nights, dinner was only fish, with no alternatives. For a school group, a bit of variety or consideration for dietary needs would have been expected. From 10:00 PM to 7:00 AM, any noise was prohibited: even talking at a normal volume would cause security to arrive, threatening to kick us out of the hotel. We also reported a broken thermostat in the room, with the temperature stuck at 25°C, but no one ever came to fix it. The staff was rude, unhelpful, and completely uninterested in guest comfort. Poorly managed hotel and absolutely not recommended, especially for schools and groups. There are basic standards of comfort and hygiene that were completely ignored here.
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