Mama Shelter Paris East

We have always enjoyed staying here, but unfortunately, this time, our experience was overshadowed by the behavior of the restaurant manager. Despite the restaurant being almost empty, he insisted on seating us at the smallest table available. When we politely requested a better table, he declined in a dismissive and unprofessional manner, claiming the restaurant was very busy—even though it clearly wasn’t. Throughout the evening, the manager stared at us for no apparent reason, which made us feel extremely uncomfortable, as if we had done something wrong. Thankfully, Tila made our evening more pleasant with her excellent service, but the manager’s attitude seriously impacted our overall experience. Hospitality should make guests feel welcome, and unfortunately, this was not the case.

Great hotel, rooms were small but all hotel rooms in Paris are tiny! This was a good size comparatively. Bathroom was clean, didn’t eat at the restaurant as there are other places nearby but it looked good. The neighbour is great, feels safe and it’s near two major metro lines.

Séjours au top entre amis , restauration , personnels , design intérieur, ambiance de l'hôtel au rendez-vous

Bon emplacement, le service est correct et les chambres / espaces sont propres.