Majoituspaikan vastaus: Hello Dear Guest, Thank you for taking the time to leave us your feedback about your stay at our hotel. We are delighted that you enjoyed our establishment and that you gave us a 10/10 rating! We will be delighted to welcome you back for a future stay. Kind regards,Tatiana - Community Manager
Vieraskäyttäjä
Yhden hengen huone
Majoittunut 5. 2025
Yksin matkustava
1 arvostelu
3.5/10
Lähetetty 22.7.2025
Stayed June 20–22, 2025. Power shorted TWO times just from using the hotel’s own kettle and phone charger. No lights, no A/C—completely unacceptable. Despite complaints, management offered NO apology or compensation. Paid a premium rate for a substandard room and unreliable facilities. Only positive was the friendly staff.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your feedback. We are sincerely sorry to hear about the issues you experienced during your stay, particularly the repeated power outages and the lack of response you felt from management.This is certainly not the standard we aim to provide. Please be assured that your comments have been shared with our technical and management teams for immediate review and correction. Electrical safety and guest comfort are top priorities, and we are taking steps to ensure such incidents do not recur.We're grateful for your kind mention of our staff’s friendliness, and we regret that the overall experience did not meet your expectations. Should you consider giving us another chance, we would be happy to offer you a more seamless and pleasant stay.Warm regards,Tatiana - Community Manager
Vieraskäyttäjä
Junior-sviitti
Majoittunut 6. 2025
Perhe
5 arvostelu
9.2/10
Mahtava
Lähetetty 19.7.2025
房間比較小,設施齊全,冰箱和微波爐很實用
Käännä
Majoituspaikan vastaus: Dear guest,Thank you very much for your feedback!We're delighted that you enjoyed the room amenities, especially the refrigerator and microwave. Our rooms are designed to maximize space while providing maximum comfort.We look forward to welcoming you back during your next stay in Paris.Sincerely,Tatiana - Community Manager
Majoituspaikan vastaus: Dear Guest,Thank you very much for your feedback!We're delighted that you appreciated our location near the Arc de Triomphe and public transport, as well as the value for money. Your comments about the room and breakfast are well noted, and we strive to continually improve.We look forward to welcoming you back to Paris!Kinds regards,Tatiana - Community Manager
Majoituspaikan vastaus: Dear Guest,Thank you for your kind recommendation! We’re delighted to hear that you appreciated the cleanliness of the hotel, our central location near the Champs-Élysées, and the convenience of nearby stores and public transport.It’s wonderful to know that your stay was both comfortable and cost-effective. We hope to have the pleasure of welcoming you again soon!Warm regards,Tatiana - Community Manager
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your experience. We're pleased to hear you appreciated our central location near the Arc de Triomphe and that check-in went smoothly.However, we’re truly sorry that other aspects of your stay did not meet your expectations. While our hotel follows Parisian boutique standards where space is often more limited than in other countries we understand your concerns regarding room size and soundproofing. Your feedback on the water charge has been noted, and we regret if there was any confusion on this matter. We're glad to hear that your booking platform was able to assist you promptly.Every destination has its own hospitality style, and we respect your comparison. We’ll continue to work on improving the experience we offer our guests, and your comments will certainly help us in that process.We appreciate your stay and wish you all the best in your future travels.Warm regards,Tatiana - Community Manager
Vieraskäyttäjä
Superior Double -huone
Majoittunut 3. 2025
Perhe
2 arvostelu
9.5/10
Mahtava
Lähetetty 30.4.2025
Very cute Parisian hotel. Rooms are small but adequate. Very comfortable stay.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your positive feedback! We're delighted that you enjoyed our lovely Parisian hotel and that your stay was very comfortable, despite the small rooms.We look forward to welcoming you back soon!Sincerely,Front Desk
Bge23
Superior Double -huone
Majoittunut 12. 2024
Matkustus ystävien kanssa
14 arvostelu
8.7/10
Erittäin hyvä
Lähetetty 23.4.2025
這裏位置很好,但是房間特別小,有點壓抑
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for taking the time to share your review. We're delighted you enjoyed our convenient location, but we're sorry to hear the room size and ambiance didn't fully meet your expectations.We look forward to welcoming you back and offering you a room that better meets your needs.Sincerely,Front Desk
Majoituspaikan vastaus: Dear Guest,Thank you so much for your kind words! We're delighted to hear that you enjoyed our great location near the Arc de Triomphe, and that the hotel reflected the European-style charm you were hoping for.It's wonderful to know that you found our facilities convenient and the room with a small balcony comfortable for two. We hope to welcome you back for another lovely stay in Paris!Best regards,Front Desk
Majoituspaikan vastaus: Dear Kathy,Thank you for sharing your experience with us. We're glad to hear that our team was able to assist you with slippers and that communication in English was smooth. It's great to know you appreciated our convenient location close to attractions and restaurants.We do apologize for the noise issues you encountered due to sound insulation — your feedback is valuable, and we will certainly look into ways to improve the comfort of our rooms in this regard.We hope to have the opportunity to welcome you again and offer an even better experience next time!Best regards,Front Desk