Majoituspaikan vastaus: Dear guest,Thank you for your detailed feedback ! We're glad you found the kitchen amenities useful and appreciated the nearby food options, bakeries, and supermarkets. We appreciate you sharing your experience regarding our self-service approach. Your comments help us improve, and we hope to welcome you again in the future ! Sebastien
Majoituspaikan vastaus: Dear guest,Thank you very much for your kind feedback ! We're glad to hear you enjoyed the convenient location, spacious room, and our front desk service. We sincerely apologize for the dust in the bathtub and appreciate you bringing this to our attention. We'll make sure our housekeeping team addresses this more carefully moving forward. We hope to welcome you back again soon ! Best regards, Sebastien
ninasi
Studio
Majoittunut 2. 2025
Perhe
12 arvostelu
10.0/10
Ylivertainen
Lähetetty 24.4.2025
環境很棒,性價比之選
Käännä
Majoituspaikan vastaus: Dear Ninasi,Thank you so much for your kind comment on our property. Please feel free to also leave us a good review on Google comments and Trip advisor if possible. It will be a great help for us and our future guests. Josselyn | Citadines Trocadero
Majoituspaikan vastaus: Dear guest,Thank you so much for your detailed feedback ! We're really glad to hear that you enjoyed the location and found the transportation convenient—being so close to the Eiffel Tower is definitely a plus ! It's also great to know that the kitchen setup worked well for your breakfasts and that you found plenty of options for shopping and dining nearby. We appreciate your tips about the restaurants—very helpful for future guests. And we're happy you felt safe and comfortable in the neighborhood. We hope to welcome you back soon ! Best regards, Sebastien
Majoituspaikan vastaus: Dear guest,Thank you for your feedback ! We're glad you appreciated our location, with easy access to the subway, restaurants, and the Eiffel Tower. We understand that winter in Europe can be quite cold, some weeks have been especially very cold this year. We hope you still had a pleasant stay. We look forward to welcoming you again in a different season for an even more enjoyable experience !Best regards, Sébastien
Majoituspaikan vastaus: Thank you for taking the time to share your experience with us. We are glad that you enjoyed our location and the beautiful surroundings of the 16th district.We understand that space can be a concern, especially when traveling with larger luggage. The room you reserved was a classic room, which is one of our more compact options. However, we do offer higher categories of accommodation, such as studios, 1-bedroom apartments, and 2-bedroom apartments, which provide more space and comfort.We also appreciate your feedback regarding the proximity of the room doors and the noise from the kitchenware. We value your consideration for other guests and will take this into account.We look forward to welcoming you again in one of our more spacious categories during your next stay in Paris.Best regards,Julien
Vieraskäyttäjä
Classic-huone
Majoittunut 1. 2025
Yksin matkustavat
20 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 5.3.2025
位置不錯,就是房間有點小,前台服務人員態度也不錯,很耐心。
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for your feedback ! We’re glad to hear you appreciated our convenient location and the friendly, patient service from our front desk team.We understand that the room size may have felt a bit small, for your next stay we invite you to book a studio which are more spacious. Looking forward to welcome you back for an even more comfortable stay in the future !Best regards;Sebastien
Majoituspaikan vastaus: Dear guest,Thank you for your lovely review! We’re so happy to hear that you enjoyed your stay and found the room comfortable and convenient, especially with the small kitchen.We’re also glad you found the area quiet and relaxing. We hope to welcome you back again soon for another great stay !Best regards,Sebastien
Vieraskäyttäjä
Studio
Majoittunut 1. 2025
Perhe
5 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 1.3.2025
酒店整體還算不錯,可能是酒店式公寓的緣故,衹有在客人的強烈要求下才進行打掃🧹
Käännä
Majoituspaikan vastaus: Dear guest,Thank you for your feedback ! As a serviced apartment our rooms are clean once a week for 06 nights stays and longer to ensure both comfort and privacy during your stay. If needed guests can help themselves with new towels or linen between cleanings.Looking forward to welcome you again in Paris ! Best regards,Sebastien
irene.shuling
Studio
Majoittunut 1. 2025
Perhe
8 arvostelu
7.5/10
Lähetetty 1.3.2025
房間不是每天打掃,三天打掃一次的公寓式酒店,若能接受是可以選擇的酒店住宿,有廚房設備方便自理餐食
Käännä
Majoituspaikan vastaus: Dear Irene,Thank you for your feedback ! That’s correct our rooms are cleaned on the third nights for 6 nights stays and once a week for longer stays to ensure both comfort and privacy during your stay. Looking forward to welcome you again in Paris !Best regards, Sébastien
Majoituspaikan vastaus: Dear Travel Lily,Thank you for your wonderful review ! We're delighted to hear that you enjoyed your stay and appreciated the convenient location, cleanliness, and comfort of our hotel. It's great to know that you found the kitchen well-equipped and the bed especially comfortable for a good night's sleep. Your feedback about the narrow passage has been noted, and we appreciate your understanding. We hope to welcome you back soon for another pleasant stay !Best regards,Sébastien
Harvey.Lu
Classic-huone
Majoittunut 1. 2025
Yksin matkustavat
11 arvostelu
9.0/10
Mahtava
Lähetetty 17.2.2025
樓下吧枱氛圍不錯,衞生間比較乾淨整潔
Käännä
Majoituspaikan vastaus: Dear Harvey,Thank you for your kind feedback! We're pleased to hear that you enjoyed the atmosphere and found the bathroom clean and tidy.We truly appreciate your comments and look forward to welcoming you back soon. If you have any further suggestions or requests, please don't hesitate to reach out.Best regards,Samia/Front Office Manager
Vieraskäyttäjä
Studio
Majoittunut 1. 2025
Liikematkustajat
12 arvostelu
10.0/10
Ylivertainen
Lähetetty 17.2.2025
房間很好,設施都很齊全
Käännä
Majoituspaikan vastaus: Dear guest,Thank you so much for your wonderful feedback! We are delighted to hear that the room and facilities met your expectations.We look forward to welcoming you back in the near future. Please don’t hesitate to contact us for any further requests or suggestions.Kind regards,Samia/Front Office Manager
Majoituspaikan vastaus: Dear guest,Thank you very much for your kind review! We are delighted to hear that you enjoyed our prime location just minutes from the Eiffel Tower and found our facilities convenient and well-equipped. Our team, especially our receptionist, is thrilled to have been able to assist you and make your stay pleasant.We hope to have the pleasure of welcoming you again soon!Thank you again and see you soon!Samia/Front Office Manager
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your experience with us. We sincerely regret the inconvenience caused by the delayed check-in and the initial room charge issue. Your feedback is invaluable, and we appreciate your patience during this situation.We are glad to hear that Ctrip was able to assist you efficiently, and we will continue working closely with our partners to ensure a smoother experience for our guests in the future. Your satisfaction is our priority, and we hope to have the opportunity to welcome you again under better circumstances.Please do not hesitate to reach out if you have any further concerns.Best regards,Samia /Front Desk Manager