Ibis Paris 17 Clichy-Batignolles

First of all this is a hotel I will never recommend. Stayed in many Ibis hotels around the world I must say this is my worst experience. When I arrived they gave a very old room with curtains that doesn’t work properly. After I went to do highlight to them they gave me another room which is much more proper than the first one. Which makes me wonder why allocate me the first room to being with when they have other rooms that is working well? Maybe cos I’m Asian? There is no amenities in the room to be exact, no min fridge no hot water kettle. The TV is not working as well. To my disappointment I contacted trip.com. To explain the problems I’m facing after I checked in they immediately contact the hotel but they are not willing to do cancellation nor improve my stay in their property. Trip came back to me and say they are unable to do anything which they tried their best. Even they are informed that the tv is not working they want me to call them again to ask for help. The location of the hotel is not good even if it’s not too far from the metro. If you have big luggage it won’t make much sense as you have to walk a slop to take a lift in order to get to the hotel. If the lift do not work I don’t think they will do anything to help the guests. Also be reminded that if you take a taxi or uber you also not able to drive up to their drive way. Means they will alight you somewhere and you still have to take the lift to the hotel ground. When I finally checked out I ask for assistance to where should I select my pick up for uber. The front desk told me to select a particular location and ask me to take the lift down and there is where the uber will pick me up just next to the lift. After I went down I can’t locate the uber as there is no driveway next to the lift. Overall the staffs attitude is not helpful and impatient. I have never gave bad reviews to hotel. But I can safely say this is my worst experience with hotels. Not recommended. Their mission about their smile team I think is a joke! There is no team that will help you if you have any issues. Anyway the tv was not working throughout even they came to so called looked at it.

I went to France with my daughters, they love breakfast and bed in the hotel, service was great and friendly. Easy to find and easy to travel to centre of city.

酒店位置優越，地鐵線路很多，幾分鐘到酒店，餐館，超市也很多，服務員熱情友好，每天都會打掃房間衞生，唯一缺點就是洗澡花灑不好固定，老對着牆淋

The customer service crews are friendly and helpful. It is indeed wonderful stay there for 2 nites, although the room is a bit small.

L’unico punto a favore è la posizione: vicino a metro e stazione, comoda per spostarsi ovunque. Anche la reception è curata e lo staff è gentile. Ma le stanze sono un disastro: piccole, arredamento vecchio, moquette consumata ovunque, anche nei corridoi. Solo due prese in tutta la stanza, una occupata dalla TV e una libera — quindi se siete in due, già non basta per caricare i telefoni. Nessun servizio base: niente ciabatte, niente bottiglietta d’acqua, niente cassaforte. Il bagnoschiuma era mezzo vuoto, nemmeno riempito del tutto. Struttura trascurata, sicuramente non da classificare tra gli hotel consigliabili.

我們一行七人，早訂了三間房間，兩間雙人房，－間三人房，共三晚，並早付全款，但去到的第一晚只給了我們兩間三人房，並且沒有退款給我們，按排的很差！