Majoituspaikan vastaus: Dear guest,Thank you very much for returning to Sofitel Le Scribe Paris Opéra and for taking the time to share your feedback with us.As part of our commitment to environmental protection, we have replaced bottled water and corridor dispensers with an in-room water filtration system. We regret, however, that this change caused you inconvenience during your stay.We are especially sorry to read about the issue regarding the replacement of cups and glasses in your room. Please accept our sincere apologies for this shortcoming, which does not reflect the level of service we strive to deliver. Your comments have been shared with our housekeeping team to ensure closer attention moving forward.It is a pleasure to know that you appreciated both our central location and the design of our rooms. Please be assured that we will continue to work on balancing eco-friendly practices with attentive service, so that your next stay will be even more enjoyable.We look forward to the opportunity of welcoming you back.Kind regards,BaptisteGuest Relations Manager
Anonyymi käyttäjä
ylellinen premium huone, 2 yhden hengen vuodetta, oma sisäpiha tai Scribe St.näkymä
Majoittunut 6. 2025
Perhe
36 arvostelu
10/10
Ylivertainen
Lähetetty 22.8.2025
地段一流,服務在線
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful review and perfect scores. We are delighted to know that you enjoyed our prime location and attentive service. Your kind words are a great encouragement to our team.We look forward to welcoming you again soon at Sofitel Le Scribe Paris Opéra.Warm regards,BaptisteGuest Relations Manager
Teo792
ylellinen premium huone, 1 queen size vuode, oma sisäpiha tai Scribe St.näkymä
Majoittunut 7. 2025
Yksin matkustava
24 arvostelu
10/10
Ylivertainen
Lähetetty 21.8.2025
Wonderful hotel with outstanding location. Very close to Galerie Lafayette/Printrmps for shopper like me... It was heaven.
Great breakfast with good selection. The room was big enough for myself.
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your kind review and for choosing Sofitel Le Scribe Paris Opéra for your stay.We’re thrilled to hear that you enjoyed our exceptional location — being just steps away from Galeries Lafayette and Printemps truly is a shopper’s dream, and we’re so glad it was perfect for you!It’s also a pleasure to know that you appreciated our breakfast selection and found your room spacious and comfortable.We hope to have the pleasure of welcoming you back for another memorable Parisian experience.Warm regards,YutongGuest Relation Manager
Majoituspaikan vastaus: Dear Guest,Thank you very much for your kind and detailed feedback.We’re delighted to hear that you and your family enjoyed the spaciousness and comfort of your room, as well as the beautiful view of the Opéra. It's especially heartwarming to know that one of our Chinese-speaking team members was able to assist you each morning during breakfast — your comfort is our priority.We’re also pleased that our central location made it easy for you to explore Paris, from shopping at Galeries Lafayette and Rue du Faubourg Saint-Honoré, to visiting iconic sites like the Louvre and the Eiffel Tower.It would be a true pleasure to welcome you and your family back on your next trip to Paris.Warm regards,YutongGuest Relation Manager
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your feedback regarding your stay with us. We are delighted to hear that you enjoyed our location, the breakfast, and our room service.We sincerely apologize for the inconvenience caused by the room size and the fluctuating lighting. Your comments are very valuable and will help us improve for future stays.We hope to welcome you again soon for an even more comfortable experience.Warm regards,ValentinaGuest Relations ManagerSofitel Le Scribe Paris Opéra
Majoituspaikan vastaus: Dear みゆりんだよ,Thank you very much for your wonderful review. We are thrilled to hear that you enjoyed our breakfast and appreciated the multilingual assistance from our staff, making communication effortless.We look forward to welcoming you back to Sofitel Le Scribe Paris Opéra for another delightful stay.Warm regards,ValentinaGuest Relations Manager
Nini
Ylellinen kahden hengen huone
Majoittunut 4. 2025
Perhe
1 arvostelu
10/10
Ylivertainen
Lähetetty 14.8.2025
位置非常好
Käännä
Majoituspaikan vastaus: Dear Nini,Thank you very much for your kind review and excellent rating! We are delighted that you enjoyed our convenient location. The entire team at Sofitel Le Scribe Paris Opéra looks forward to welcoming you back very soon.Warm regards,YutongGuest Relation Manager
Majoituspaikan vastaus: Dear Valued Guest,Thank you for choosing Sofitel Le Scribe Paris Opéra and for taking the time to share your feedback. We are truly sorry to hear that your recent stay did not meet your expectations.We regret that the upgraded suite did not reflect the quality and value you anticipated, and we understand your disappointment. Kindly note that all rooms within each category are identical in layout and features; the images displayed online are intended as a reference. That said, we recognize the importance of ensuring visual representations align with reality and will review our materials accordingly.We are also sorry to hear about the additional charge for bottled water and the welcome fruit that was not delivered. Please allow us to clarify that all our rooms are equipped with a Culligan water filtration system, allowing our guests to enjoy clean, filtered water without the need for plastic bottles — a step towards sustainability and environmental responsibility. We regret if this was not clearly communicated during your stay.Rest assured, your feedback has been shared with the relevant departments and will contribute to improving the overall guest experience. Once again, please accept our sincerest apologies. We truly hope to welcome you back in the future and provide the seamless, luxurious experience you rightfully expect.Warm regards,Guest Relations Manager
Majoituspaikan vastaus: 親愛的貴賓您好,感謝您選擇入住 Sofitel Le Scribe Paris Opéra,並花時間與我們分享您的入住體驗。我們很高興得知您對客房的整潔與舒適感到滿意,並特別欣慰您對早餐有如此正面的評價。我們餐廳團隊致力於為來自世界各地的賓客提供多元化的選擇,很高興中式點心如燒賣與蝦餃能為您的早晨增添一份熟悉與驚喜。我們的中文服務人員也會非常開心知道他們的熱情與用心被您記住並肯定。能夠在您退房當日提前準備早餐包,是我們應盡的職責,謝謝您對我們的理解與信任。期待在不久的將來能再度歡迎您蒞臨巴黎,也歡迎您再次選擇 Sofitel Le Scribe Paris Opéra 作為您的下榻之所。謹致誠摯問候,Guest Relation Manager
Vieraskäyttäjä
Ylellinen kahden hengen huone
Majoittunut 3. 2025
Pariskunta
9 arvostelu
10/10
Ylivertainen
Lähetetty 7.6.2025
家人都很喜歡,地理位置設施都很棒
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your wonderful review and perfect scores. We are delighted to know that you enjoyed our prime location and attentive service. Your kind words are a great encouragement to our team.We look forward to welcoming you again soon at Sofitel Le Scribe Paris Opéra.Warm regards,BaptisteGuest Relations Manager
Anonyymi käyttäjä
ylellinen premium huone, 2 yhden hengen vuodetta, oma sisäpiha tai Scribe St.näkymä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your kind review and for choosing Sofitel Le Scribe Paris Opéra for your stay in Paris.We are delighted to read that you enjoyed our central location, the comfort of your room, and the warm service provided by our team. Your satisfaction is our greatest reward.We also sincerely appreciate your feedback regarding the bathroom door in your room. Please accept our apologies for the inconvenience this may have caused. Rest assured, we have shared your comment with our maintenance team to address the issue and prevent any recurrence.We hope to have the pleasure of welcoming you back very soon for an even more seamless and enjoyable stay. Please do not hesitate to contact me directly should you wish to return — I would be happy to assist with your arrangements personally.Warm regards,YutongGuest Relation Manager
Majoituspaikan vastaus: Dear Guest, Thank you so much for your kind and thoughtful review! We are absolutely delighted to hear that you had an excellent stay at Sofitel Le Scribe Paris Opéra. It is wonderful to know that you found the hotel clean and well-maintained, with complete facilities and a comfortable, high-quality environment.We are especially grateful for your recognition of our dedicated and attentive service. Providing a warm welcome and making every guest feel at home is our top priority, and we are thrilled to hear that our team was able to meet your expectations in this regard.We truly appreciate your compliments on the management and overall atmosphere of the hotel, as we work hard to ensure that everything runs smoothly and efficiently for the comfort of our guests.It would be our great pleasure to welcome you back on your next visit to Paris. Please don’t hesitate to reach out if we can assist you with anything to make your stay even more enjoyable.Thank you again for sharing your positive experience with us. We look forward to seeing you again soon!Warm regards,JeanneGuest Relation Manager
Majoituspaikan vastaus: Dear Guest, Thank you so much for your wonderful feedback! We are delighted to hear that you were very satisfied with your stay. We take great pride in offering quality rooms at a good value, and we're happy that this met your expectations. The hotel's proximity to iconic stores like Printemps and Galeries Lafayette is indeed a great advantage for our guests.We would be thrilled to welcome you back on your next visit to Paris!Best regards,JeanneGuest Relation Manager
Vieraskäyttäjä
Ylellinen kahden hengen huone
Majoittunut 12. 2024
Perhe
6 arvostelu
10/10
Ylivertainen
Lähetetty 26.2.2025
非常法式的酒店,衞生間很精緻,地理位置好
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you so much for sharing your experience with us! We are delighted to hear that you enjoyed the elegance of our hotel, the exquisite details of the bathroom, and our prime location.At Sofitel Le Scribe, we strive to provide every guest with an exceptional French experience, and it’s a true pleasure to know that we met your expectations.Should you have any further needs or suggestions, please don't hesitate to reach out. We look forward to welcoming you back to Sofitel Le Scribe Paris Opéra and offering you more unforgettable experiences.Wishing you all the best,YutongGuest Relations Manager