Majoituspaikan vastaus: Dear Ciqingda,Thank you for taking the time to share your detailed feedback. We’re pleased to hear that you appreciated the cleanliness, décor, and shower pressure. However, we’re sorry that some aspects of your stay did not fully meet your expectations.We understand that room layout and storage space are important for comfort, and we appreciate your comments regarding the bedside area and lighting. We also take note of your feedback on service and will continue working to enhance our guests’ experience.We hope to have the opportunity to welcome you again and provide you with an even better stay. Please don’t hesitate to reach out to our team for any specific room preferences for your next visit.Warm regards,Perrine Touttée - Duty Manager
Dannier10
Superior-huone
Majoittunut 12. 2024
Yksin matkustavat
28 arvostelu
5.0/5
Ylivertainen
Lähetetty 15.2.2025
非常喜歡的酒店 會再來
Käännä
Majoituspaikan vastaus: Dear Dannier10,Thank you for your review, and we hope to see you again very soon at Hotel Hana.Wishing you a wonderful day,Perrine Touttée – Duty Manager
Vieraskäyttäjä
Superior-huone
Majoittunut 12. 2024
Perhe
12 arvostelu
5.0/5
Ylivertainen
Lähetetty 2.2.2025
非常有特色的酒店
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your review! We would be delighted to welcome you back very soon at Hotel Hana.Wishing you a wonderful day,Perrine Touttée – Duty Manager
Majoituspaikan vastaus: Dear Liu Maggie, Thank you for your feedback ! We are sorry to hear that your stay did not meet your expectations. We understand your concerns regarding the room size.Please know that we do have larger rooms available, which may better suit your needs for a future stay. We also regret that we were not informed of your discomfort during your visit, as we would have been more than happy to find a solution to enhance your experience. We truly hope to have the opportunity to welcome you again and provide you with a more comfortable and enjoyable stay. Best regards, Perrine Touttée - Duty Manager
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback! We’re glad to hear that you appreciated the refined design, cleanliness, and well-equipped amenities of our hotel. While we understand that the room size may feel small, we’re happy that you still found value in the overall experience and our Japanese-inspired style.We’d love to welcome you back and would be happy to recommend a larger room category for your next stay!Best regards,Perrine Touttée - Duty Manager
Vieraskäyttäjä
Sviitti
Majoittunut 11. 2024
Pariskunnat
15 arvostelu
5.0/5
Ylivertainen
Lähetetty 3.1.2025
地理位置很好
房間也很舒服 頂樓很不錯
服務也很好
住店客人可以享用1H Pool 方便我們去機場前洗澡
下次還會來住
Gym很迷你
lobby有小酒吧和餐廳
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for sharing your wonderful feedback with us! We’re so happy to hear that you enjoyed our prime location, the comfort of the room, and the amenities such as the pool and top-floor experience. We’re also glad the service met your expectations and that you had a chance to relax before your flight.We truly appreciate your comments about the gym and bar, and we hope to welcome you back for another great stay in the future!Best regards,Perrine Touttée - Duty Manager
Majoituspaikan vastaus: Dear Hit_it_off,Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay at Hotel Hana and that our hotel resonated with your love for Japanese culture. We’re also happy that we could offer you great value for your stay in Paris.It’s a pleasure to know that we exceeded your expectations, and we would be delighted to welcome you back for another memorable experience!Best regards,Perrine Touttée - Duty Manager
graysondwh
Premier-huone
Majoittunut 10. 2024
Pariskunnat
4 arvostelu
5.0/5
Ylivertainen
Lähetetty 16.11.2024
不賴 就是小了點
Käännä
Majoituspaikan vastaus: Dear Graysondwh,Thank you for your feedback! We’re glad to hear that you had a positive experience. We understand that the room may have felt a bit small, and we’d be happy to recommend a larger category for your next stay.We hope to welcome you back soon!Have a beautiful day,Perrine Touttée
Vieraskäyttäjä
Majoittunut 10. 2024
Perhe
25 arvostelu
5.0/5
Ylivertainen
Lähetetty 6.11.2024
地點極佳,後面就是日韓一條街,也有喝咖啡的小店,逛街吃飯都非常方便;房間大小適中,精緻的精品酒店
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind feedback! We’re thrilled to hear that you enjoyed your stay at Hotel Hana ! It’s great to know that our boutique hotel offered you both comfort and convenience for shopping and dining.We hope to welcome you back soon for another delightful stay!Best regards,Perrine Touttée - Duty Manager
Anonyymi käyttäjä
Classic-huone
Majoittunut 9. 2024
Pariskunnat
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 23.10.2024
Very nice hotel with beautiful interior design
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your kind words! We’re delighted that you enjoyed our hotel and its beautiful interior design. We look forward to welcoming you back for another wonderful stay!Best regards,Perrine Touttée - Duty Manager
Vieraskäyttäjä
Deluxe-huone
Majoittunut 7. 2024
Perhe
5 arvostelu
4.0/5
Erittäin hyvä
Lähetetty 16.10.2024
酒店多收了房費,當面溝通,郵件溝通,知道攜程溝通才説了一聲抱歉退回
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for your feedback. We apologize for the misunderstanding regarding the charges. After reviewing the situation, we can confirm that there was no actual billing issue, and we are glad everything was resolved once you reached out. We understand how such situations can be frustrating, and we appreciate your understanding.We hope to have the opportunity to welcome you back !Best regards,Perrine Touttée - Duty Manager
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to leave us a positive review about your visit to Hotel Hana.We look forward to welcoming you again soon.Warm regards,Perrine Touttée - Duty Manager
Vieraskäyttäjä
Classic-huone
Majoittunut 9. 2024
Pariskunnat
6 arvostelu
5.0/5
Ylivertainen
Lähetetty 14.10.2024
位置佳,房間雖小但温馨
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for your feedback ! We hope to see you again, Warm Regards Perrine Touttée - Duty Manager
Majoituspaikan vastaus: Dear Dalishenmama, Thank you for sharing your feedback with us. We’re glad to hear that you enjoyed our ideal location. It’s also great to know that you appreciated our breakfast! We understand that the classic room may feel a bit small, especially for longer stays. We do offer larger rooms starting from the superior category, and we would be happy to recommend one for your next visit to ensure more comfort during your stay.We hope to welcome you back soon!Perrine Touttée - Duty Manager
Anonyymi käyttäjä
Deluxe-huone
Majoittunut 8. 2024
Pariskunnat
24 arvostelu
5.0/5
Ylivertainen
Lähetetty 7.10.2024
房間設計不錯
Käännä
Majoituspaikan vastaus: Dear Guest, Thank you for taking the time to leave us a positive review about your visit to Hotel Hana.We look forward to welcoming you again soon.Perrine Touttée - Duty Manager