Chambre en Rez de chaussée :
Nous entendons l’eau des canalisations des eaux usée.
Chambre propre et pas très loin des champs.
Käännä
Vieraskäyttäjä
Junior-sviitti
Majoittunut 6. 2023
Yksin matkustavat
1 arvostelu
4.7/5
Mahtava
Lähetetty 3.7.2023
It is located in a great location, just 10 minutes from the Champs Elysees. A small boutique hotel with a clean and decent room. I would definitely stay here again if I were to visit Paris again.
Käännä
Anonyymi käyttäjä
Junior-sviitti
Majoittunut 4. 2023
Matkusta ystävien kanssa
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 8.4.2023
good service, very nice reception staff!
I will recommend this to my friends
Käännä
Vieraskäyttäjä
Junior-sviitti
Majoittunut 2. 2023
Yksin matkustavat
32 arvostelu
3.5/5
Lähetetty 26.2.2023
Sympathique
Käännä
Vieraskäyttäjä
Majoittunut 12. 2024
Pariskunnat
3.0/5
Lähetetty 20.12.2024
Our stay at Helzear Hotel Paris had its ups and downs. While the location is undoubtedly a highlight—offering easy access to attractions and transportation—the overall experience left us disappointed. When we arrived, the lift was out of service, which was inconvenient after a long journey, though to their credit, it was fixed by the evening. Unfortunately, we had booked a junior suite but were given a single room instead. The room was so small that we couldn’t comfortably fit two suitcases, and the pillows provided were practically non-existent. Despite the mix-up with the room, there was no effort to resolve the issue or offer a suitable alternative. Another downside was the noise from the school next door, which can be quite annoying if you’re not an early riser. While the hotel’s location is a definite plus, the lack of attention to detail and customer service would make me hesitant to return. If you value comfort and a hassle-free experience, it may be worth looking elsewhere.
Käännä
Norran
Majoittunut 9. 2024
Muu
5.0/5
Ylivertainen
Lähetetty 5.9.2024
We really enjoyed our stay. The hotel is very well located, close to all the designer stores. The bed and facilities were very good and clean too. The receptionist in the morning was very friendly and helpful.
Käännä
OMRAN
Majoittunut 10. 2022
Muu
5.0/5
Ylivertainen
Lähetetty 14.10.2022
Nice hotel and location
Very nice hotel excellent staff and very clean.
Käännä
Majoituspaikan vastaus: Dear Omran, We thank you for you excellent comment and for complimenting our staff who work hard to offer you quality service, your remark motivates them a lot.We hope to welcome you again soon.Regards,
Ashlee
Majoittunut 9. 2022
Muu
3.0/5
Lähetetty 18.9.2022
Mehh
The room was quite dirty, Wi-Fi never really worked despite taking with the front desk multiple times and had to pay extra data charges on our phones from the Wi-Fi not working.
Käännä
Majoituspaikan vastaus: Dear Ashlee,We thank you for staying with us.We are sorry that your stay did not meet your expectations.Daily, our team carries out a complete cleaning of the rooms and common areas, supervised by a housekeeper. However, it may be due to the fact that we are prohibited from moving and touching the personal belongings of our customers or that a "do not disturb" sign has been left on the door. In any case, by reporting it to the reception, a solution could have been found, we do our best to satisfy each request.And we are also sorry that you had a problem with one of our equipment (Wifi), we regret that you did not inform us during your stay. Some technical problems beyond our control may occur; these require restarting or the intervention remotely or on site by a technician from our internet provider. However, we have a high-speed wifi connection, free and available in all our rooms as well as in the various common areas of our establishments.We hope you will give our establishment another chance.Regards,