Louis Imperial Beach

Wanted to love this hotel after reading all the great reviews but it just didn’t meet expectations. On arrival we had to move rooms as the air con was not working. But in all honesty the room we moved to the air con was only ok, the air con over the whole hotel is poor. The cleanliness is also not great, room had dark hairs all over the floor on arrival, this was reported to reception and resolved quickly. But the whole week had the same issue, think it’s due to the rooms being swept and not hoovered. However the cleaning over the whole hotel is not great, glass doors/bannisters covered in finger prints, while the hotel appears clean on closer inspection it could definitely be better. Food was great, lots of choice and presented well. The drinks service to your subbed was also nice and the quiet pool much more enjoyable than the other pool. Location is beautiful, we didn’t have a sea view room, but the view was still nice of the mountains. Staff work very hard, in hot conditions. The decor is dated but doesn’t affect your stay. Overall not sure it was worth what we paid.

Great 9 days at the hotel and especially the friendly staff in charge of entertainment - special mention for Petra, Roman, Yanis & Roland who made a special effort with our teenage kids and really made their holiday fun. Also Youssef at the Rotonda bar!

We had a wonderful holiday - the animation team were really lovely, Roland, Petra, Yanis, Ronan. Lots of activities in the day and the evening. Thanks to Yousef for looking after us with drinks too. We will be back!

Just returned from a fantastic 2 weeks here. From the moment we arrived we were made to feel welcome. The staff are incredibly friendly and attentive. Special mention to Yousef in the Fontana Bar (could not have been more helpful- our teenagers loved him!) and also Lorenzo who made sure we were always hydrated by the pool. The food was amazing, always lots of choice and the quality and freshness is very impressive. The Japanese and Burger restaurants are both well worth a visit- book on arrival to avoid disappointment. The hotel location is a highlight. We enjoyed lots of walks (and even some early morning runs!) along the prom in both directions. We rented a car for a couple of days and enjoyed exploring the Troodos mountains. The local bus network is also great for getting around and visiting Old Paphos, Coral Beach, Tombs of the Kings etc. We had a wonderful time and would thoroughly recommend this hotel for a family holiday. Hoping to return in the future and looking forward to seeing the refurbishment!

Location wins hands down for this hotel. A beautiful spot along the beach with walks in either direction. Hopefully the renovation will bring the hotel up to the standard of its surroundings. Overall we enjoyed our holiday - getting out and about exploring our first visit to Cyprus, having a brilliant experience parasailing, and joining in with some of the hotel's daily activities - archery; water polo etc. Even using the gym. Well done especially to Zak for his engagement with guests and encouraging participation. We had an inland view family room. It was clean, spacious enough with ample storage. Soft drinks and water replenished daily. Many reviews say how amazing the staff and the food is. I won't disagree but some staff look exhausted (a bit like the hotel itself). On a daily basis they're moving to various roles within different parts of the hotel. It felt very understaffed. Uniforms look tired and dirty - at one point I was served a drink in the lobby bar by a team member who looked like he'd just stepped away from having spent hours in a hot kitchen. Mary at the Quiet Pool has to get a special mention - she could literally run that area single handedly and at times it looks and feels like that's what she's having to do! Food choices were standard but always plenty of it and always fresh. I really enjoyed all the salad choices. My teen enjoyed trying new things and especially enjoyed the dessert bar. The burger bar is a must if you can get a reservation. Book as soon as you are checked in. Great menu choice and delicious food. The Japanese will be down to personal preference. If you love Sushi then there is an incredible Sushi bar near the harbour. Repeat guests get very defensive about this hotel. But surely even they can't deny that it is in much need of the planned make over. It feels like it's given up in the meantime. The torn & dirty parasols on the bar terrace are evidence of this. And they have to do something about the poolside sun lounger reservations - people should be coming on holiday to relax and unwind - not have 5.45am wake up alarms to put their towels on their favourite lounger. Look forward to seeing pictures of the renovation - this hotel has so much potential.

Whilst the hotel is perhaps not as glamorous looking as some of its neighbours, it offered great value for money. The food was faultless with so many choices. The bedrooms, again whilst looking a little dated, were spotless when we arrived and cleaned well every day. The staff, without exception, were genuinely happy, friendly, and hard working. Bar staff walked around all day taking regular drink orders from your sun loungers and bringing them to you, even making sure everyone had water when the temperature rose. The location was perfect, with immediate access to the beach. With the upcoming refurbishment, I will definitely consider going again. Special acknowledgment to Yousef, who worked most evenings, he is a real asset to the hotel, making sure everyone he spoke to was having a good time.