Louis Imperial Beach

This is a really lovely hotel, but what makes it extra special is the staff. They cannot do enough for you, from the excellent service at the poolside to the entertainment team to the staff in the restaurants. They work tirelessly in the heat to make your holiday perfect. We had exceptional service at the bar from Yousif, David and Savvy, they made us feel special and we will be returning. I hope the hotel value what makes their establishment great.

Wanted to love this hotel after reading all the great reviews but it just didn’t meet expectations. On arrival we had to move rooms as the air con was not working. But in all honesty the room we moved to the air con was only ok, the air con over the whole hotel is poor. The cleanliness is also not great, room had dark hairs all over the floor on arrival, this was reported to reception and resolved quickly. But the whole week had the same issue, think it’s due to the rooms being swept and not hoovered. However the cleaning over the whole hotel is not great, glass doors/bannisters covered in finger prints, while the hotel appears clean on closer inspection it could definitely be better. Food was great, lots of choice and presented well. The drinks service to your subbed was also nice and the quiet pool much more enjoyable than the other pool. Location is beautiful, we didn’t have a sea view room, but the view was still nice of the mountains. Staff work very hard, in hot conditions. The decor is dated but doesn’t affect your stay. Overall not sure it was worth what we paid.

I just got back from one of the best holidays I’ve ever had, and I can honestly say that the entertainment at the hotel was a huge part of what made it so special. Every single day there was something fun and engaging to do. I particularly enjoyed the darts, table tennis, and archery – these quickly became my favorite activities. The sessions were always well-organized, competitive in a fun way, and open to everyone regardless of skill level. It was such a great way to meet other guests and stay active while having fun. What really made these activities stand out, though, were the people running them. Petra and Yanis were absolutely amazing! From the moment I arrived, they made me feel welcome and included. Their energy and enthusiasm were infectious, and they had a real talent for bringing people together and making every activity exciting. Whether it was a friendly game of darts or a more intense table tennis match, they made sure everyone was having a good time. Petra was always so upbeat and kind, with a great sense of humor that instantly put everyone at ease. She remembered everyone’s names, encouraged even the shyest guests to join in, and made every event feel like a little celebration. Yanis was equally fantastic – full of positive energy, jokes, and motivation. He kept things lively, made sure the competition was fun but fair, and somehow managed to keep smiling all day long. Together, Petra and Yanis created such a great atmosphere. They weren’t just staff members running activities – they genuinely cared about making sure guests had a great experience, and it showed in everything they did. I ended up spending a lot of time at the activities not just because they were fun, but because I truly enjoyed being around them. The entertainment overall at the hotel was top-notch, but it’s the personal touches from people like Petra and Yanis that really made this holiday unforgettable. I can’t thank them enough for making my stay so enjoyable – they’re absolute stars, and the hotel is very lucky to have them! I’ll definitely be coming back – not just for the sunshine and relaxation, but because I know I’ll be greeted with warm smiles, fun games, and unforgettable memories.

We had a wonderful holiday - the animation team were really lovely, Roland, Petra, Yanis, Ronan. Lots of activities in the day and the evening. Thanks to Yousef for looking after us with drinks too. We will be back!

We just returned from a family holiday, mum, dad and three boys. I've done a few All Inclusive holidays in last few years (basically since our boys all arrived) and I can in all honesty say this was the best hotel and all inclusive experience we have had. When we arrived, it was late but there was snacks and staff to help us. As you can imagine 3 boys were hungry. They had ice cold bottles of beer for me!! Great games in and around the pool, we enjoyed the water polo, water volley ball and archery. Sebastiano is great fun. Rooms were all clean, well served and a free soft drinks in the mini bar. The food was brilliant, never repetitive and always good quality. They catered for all fussy eaters. The on site Japanese and burger restaurants were both very good. The staff all work incredibly hard and are all very friendly. Big shout out to Mary and Sebastiano. Entertainment is what you would expect, stuff for the kids at the outside stage and musicians in the main bar. Nothing is perfect, the only small gripe is the seats around the pool. They get reserved by guests at the crack of dawn and you will need to get there early for a pool side seat. The hotel manager, senior staff and TUI rep all came to say goodbye and shook our hands and waved goodbye to the guests on the bus. We would 100% recommend

Location wins hands down for this hotel. A beautiful spot along the beach with walks in either direction. Hopefully the renovation will bring the hotel up to the standard of its surroundings. Overall we enjoyed our holiday - getting out and about exploring our first visit to Cyprus, having a brilliant experience parasailing, and joining in with some of the hotel's daily activities - archery; water polo etc. Even using the gym. Well done especially to Zak for his engagement with guests and encouraging participation. We had an inland view family room. It was clean, spacious enough with ample storage. Soft drinks and water replenished daily. Many reviews say how amazing the staff and the food is. I won't disagree but some staff look exhausted (a bit like the hotel itself). On a daily basis they're moving to various roles within different parts of the hotel. It felt very understaffed. Uniforms look tired and dirty - at one point I was served a drink in the lobby bar by a team member who looked like he'd just stepped away from having spent hours in a hot kitchen. Mary at the Quiet Pool has to get a special mention - she could literally run that area single handedly and at times it looks and feels like that's what she's having to do! Food choices were standard but always plenty of it and always fresh. I really enjoyed all the salad choices. My teen enjoyed trying new things and especially enjoyed the dessert bar. The burger bar is a must if you can get a reservation. Book as soon as you are checked in. Great menu choice and delicious food. The Japanese will be down to personal preference. If you love Sushi then there is an incredible Sushi bar near the harbour. Repeat guests get very defensive about this hotel. But surely even they can't deny that it is in much need of the planned make over. It feels like it's given up in the meantime. The torn & dirty parasols on the bar terrace are evidence of this. And they have to do something about the poolside sun lounger reservations - people should be coming on holiday to relax and unwind - not have 5.45am wake up alarms to put their towels on their favourite lounger. Look forward to seeing pictures of the renovation - this hotel has so much potential.