Sofianna Resort & Spa

The room was a little outdated but the food really impressed us. It was always different and freshly made. It really impressed us. The staff was friendly and after some time, they recognized us. Even it was off season there was always entertainment in the evening and we could really stay at the property at night and enjoy our evening. It was very quiet in the evening even we had a pool view room facing the pool. We slept really we. What's also impressive is the clearness. It's really well maintained and daily cleaning service was also perfectly done. If you stay there, you have to do all inclusive. The food really makes everything perfect.

酒店服務很積極，所有需求都積極響應了。步行離海邊較近

Booked a 5 day stay with the family. We had 2 double rooms and a family room, we all paid the exact same price. The two other rooms were lovely with a very pleasant pool & garden view. Our room was basic (at best) and we looked out onto a rubbish tip and building site about 15ft from our balcony. It really was a complete mess. We arrived very late at night so decided to request a different room the next morning. The following morning I spoke to the lady in charge on reception. She said it was nothing to do with her as our agent (Jet2) did the room allocations. She let me know that the Jet2 rep would be in the hotel later that day and that I would need to speak to them. Indeed the rep did arrive and we had a chat. They immediately informed us that it was nothing to do with them and that the hotel deals with room allocations. Yep, you can see where this is going can’t you. I requested the rep come to the reception with me, which they reluctantly did. Both the receptionist and the rep tried to pass the buck onto each other. The receptionist said that if we wanted to move room we would need to pay an upgrade to have the same kind of room as the other members in our party. I told them that there was no upgrade fee needed as we all paid the exact same price for our rooms. She was very rude and dismissive. The Jet2 rep was no better. I could see that I was not going to get anywhere, with both of them blaming each other so I walked away. Later that afternoon we found a note slipped under our door from Jet2, offering us a room upgrade for €20/night. Why could they not understand that we all paid the exact same price for our rooms ! It was a fruitless exercise, they were just rude, dismissive and couldn’t care less. To add insult to injury, the air conditioning in our room stopped working. We reported it several times each day but nothing was done. We had to sleep with the window open which was not good. Our room was close to the staff smoking area and we were kept awake until all hours listening to them talking loud. Then early in the morning we were woken by the banging and hammering on the building site and rubbish tip outside of our window. The air conditioning was fixed on our last morning, however it broke down again 20 minutes later. The hotel itself was ok, clean and well laid out. The food wasn’t amazing but not bad either. Lunches were repetitive. The drinks were cheap imitations and full of artificial flavours but hey ho. This was our first experience of an all inclusive holiday …….. I’m yet to be convinced. However, it was great spending time with our dear family so that made up for a lot.

We had such a wonderful holiday from the get go! A family of 4 (children aged 13 and 10). Lovely room with a side pool view. The food and drinks had so much choice. We loved the snack bar for lunch and for ice creams. We visited the other restaurant on site for one of the evenings which made a nice change. The hotel and grounds are so clean and tidy. The entertainment was good. All the staff are so happy and helpful and do everything to make sure you are having a good time. The animation team work so hard and have lots of enthusiasm too. We especially enjoyed the sparkling white party. My Husband and I had a couples massage which was lovely and so relaxing. Would highly recommend. We all had the best time and can’t wait to book again. The weather was amazing too. The location is brilliant with the harbour around 10 mins away with shops and restaurants. We also walked along the coast path and up to the shopping mall.

Spent our honeymoon at the sofianna and it was wonderful. Clean with fantastic hard working staff from the gardeners to the front desk. Always ready with a smile.Food was absolutely superb and oh my God the puddings! Will definitely return

We are on our last night at the Sofianna Resort and Spa in Paphos and we have had an amazing time. We would like to thank Greta Phoka and the staff for making our holiday an amazing experience. Niki and Maria in the restaurants together with all of their staff do an amazing job making you feel welcome and special. The reception staff are also very helpful and the bar staff work so hard. The animation girls Mary and Aimee and the team do a fantastic job. The hotel is absolutely spotless with the house working team ensuring everything is kept spotless. Our room overlooking the pool was fantastic all in all I would rate this as an amazing place for couples and families. There are great facilities for children. The location is also first class. We would highly recommend this hotel.