Vieraskäyttäjä
10. helmikuuta 2025
Ravine is a grand old Panchgani hotel with great views, spacious rooms, and sporting equipment and tennis courts of global standards. Pros: Fabulous location, spacious property, beautifully landscaped and maintained on the outside. The views all-round are fantastic! We were given early check-in as soon as we walked in for our executive suite. Full marks for this! Instantly enraptured by the wide balcony, spacious suite, and pleasantly done interiors Comfortable and fairly wide main beds Full-sized single-door fridge, rare by any standards Tennis courts, fully equipped gym with a plethora of equipment to keep any sportsperson happy Lot of parking space Sunsets are really mesmerizing here, with the great landscaping and lights. However, the fountain was not maintained and was a breeding ground for mosquitoes. Cons: We were severely let down by a shockingly poor experience with their kitchen services. After having 3 of our 4 meals at their in-house restaurant, covering items from all the cuisines on offer, I can safely say that meals are best avoided. While the rotis and naans were huge, the portions of the main course in Indian were laughable. They wouldn't even satisfy one healthy child, leave alone an adult. Moreover, none of the dishes we ordered anything close to what they were supposed to, except the butter chicken (we ordered 3 Indian chicken mains, 2 Chinese mains). The only items which were spot on were Dal tadka and Jeera rice (and the Indian breads). So if you plan to enjoy great Indian/Parsi or Chinese meals, please look elsewhere The breakfast spread was decent, but lacked imagination. Poor service in the restaurant, especially during breakfast. Even during meals, we could only see 2 waiters trying their best to take orders Poor service overall. Had to call the reception 5 times over 3 hours for housekeeping. Finally, we had to physically go to the reception to get them to do it. And no, the hotel wasn't anywhere close to full occupancy. Shockingly, they have stopped room service for food completely, which is a shame given the beautiful rooms and spacious balconies. I wonder if the service staff has been cut down?
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