Vieraskäyttäjä
31. maaliskuuta 2025
We recently stayed at Verandah by the Valley (Treehouse) by SaffronStays and were extremely disappointed with the cleanliness and management. The place was not well-maintained—there were cobwebs, and it was clear that proper cleaning had not been done. Our friends had previously stayed here and had booked through SaffronStays, and back then, it was well-kept. The owner asked them to connect with him directly for any future bookings. However, when we tried to book directly, and so we did the bookings with him directly. Unfortunately, the experience was nothing like what our friends had described. To make matters worse, when we raised our concerns with the owner over WhatsApp, he didn’t even have the decency to respond—just left us on ‘seen.’ This lack of professionalism and care for guests is unacceptable. A resort’s upkeep and management’s responsiveness are crucial to a good stay, and unfortunately, this place failed on both counts. Would not recommend this place to anyone. The pictures online and the actual place are very different.
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