Ocean Ritz by Panhandle Getaways

Honestly the worst place I’ve stayed and that’s saying a lot. It begins with the parking. It’s very tight and allows generally for one car. The condo had space for 11-13. We had 3 vehicles. Overflow parking is a nightmare too since it’s right across from the public beach access. Often there is no space available. We’ve stayed at ocean ritz before and just the parking situation is enough to make you nuts and we swore we’d never go back. It was the only place big enough available by the time we looked this year. I had to pay off a tow truck driver to not tow the car while we were unloading. This place has like 16 to 18 floors and 3 condos per floor with one space they declare as loading zone. The designer was clearly a mathematical genius. My husband got a ticket for parking in overflow after he purchased a parking pass for the week. And all of that is before you get into the disgusting condo. Roaches were the #1 issue. Filthy. If someone swept before we got there they did a bad job. I’m sure no one mopped or sanitized anything. Tub jets mildew laden. Shower curtain mildewy. Dust so thick on top of a fan I didn’t want to turn it on, even though the AC worked so poorly, we really needed it. Under and behind all the furniture was so dirty it looked like it hadn’t really been cleaned in months. Dirty. Not just dusty. The patio furniture was broken. The washer and dryer weren’t working right so it took hours of constant monitoring to get anything dry. The oven wasn’t working right. It wouldn’t get up to the cooking temperature. One of the TVs didn’t work. Furniture knobs off, closet door hanging off track. Sticky inside cabinets The patio door wouldn’t stay closed without locking from the inside, which was a pain, especially since the ac wasn’t cooling well. Very small pool for the size of the building. All of this, and I’m sure I’m missing things. When we called emerald coast destinations, they first acted like these were new issues and shocked. After the first call where we told them that previous reviews had mentioned many is these things so they were letting, they ignored the calls over and over. Ultimately they sent someone with a can of bug spray. That was it. Laughable if it wasn’t so disgusting. They made zero attempts to address any other issues. Stay dates 7/3-7/9/22. Do yourself a favor and find a different location.

While the condo was relatively convenient for walking to some attractions, it was not well maintained. One elevator was down the entire week we were there and the other was very slow. Condo had a lot of dust. No dish soap and 1 garbage bag was only provided. There was a hole in the ceiling and beds had stains and were not comfortable. Furniture in living area were awful. We had to stack pillows on them to sit mildly comfortably. Photos are staged for sure.

The view was great couldn’t ask for a better view it accommodated all 10 of us comfortably. Walking distance to a lot of stuff. The bad bedroom door didn’t latch shut bath tub jets didn’t work no toaster. Washer was moldy. Parking garage ****** had a 12 passenger van that it did not accommodate so had to park in overflow. When overflow is full had to park in public lot which costs money. They also didn’t leave enough trash bags etc. I paid 2600.00 to stay here i suggest if you pay that much go somewhere else if you are going to pay that much. Also cops were called because a water bottle was left on balcony and fell into pool area and the owner was kinda rude. Instead of coming to me get panama city police involved. I had 8 kids. So stay somewhere else for the money.