Fergus Style Palmanova - Adults Only

O Furgus Style was perfect hotel for beach location in Mallorca. Excellent reception service, front staff is so polite, smiling face, very cheerful and works late evening also. We had smooth check in and check out. Their morning breakfast and rooms were perfect for a relaxing. They had 3 different open to sky swimming pools, beautiful, also hot water pool inside and sona bath. Noce Bar which was sea facing Everything was perfect in this hotel

Anna at reception was quite defensive and lacked customer service skills and communication skills, telling me that my concerns were not something she could do anything about since she just works in reception! I told her that she is the representative of the hotel and should therefore relay my concerns to the management. The entire layout of the hotel is bizarre, inconvenient, and unsafe, particularly for older guests, of which there are many. In fact, I would say the majority of the guests are 60 or 65+. The reception area is like a small island surrounded by steps, which is absolutely ridiculous and should not be allowed in this day and age. On my floor (2nd floor), there was a whole corridor of rooms at one end that are only accessible by going up/down seven steps and no other way for those guests to reach their room or get to the elevator! This may also be the case on other floors and simply should not be allowed for reasons of accessibility. I found an elderly lady struggling to bring her big heavy suitcase down those steps to get to the elevator so helped her, but the design of the hotel is absolutely unacceptable. Furthermore, in my room, the phone was not working and then I found that it was not even plugged in and no one had checked this. A technician came to fix it and also to raise a large and heavy ceramic lamp that was hanging directly over the phone and which hit me on the head! The sink is in the room, instead of in the bathroom, which is also ridiculous.

This was a wonderful place to stay for our short break. Wish it was longer than 4nights. 100% looking to stay again as it was a wonderful area and everything was walking distance with great beach’s and the sea was so clear. I don’t normally do the beach but it was well worth the visit. The hotel Bar upstairs and downs stairs was great. The staff didn’t let you wait to long before you could order you food or drink for the pool side. The rooms a lovely size, we stayed Sea view room but the others look lovely. The only thing on the down side was we had no bin in the room but that is all. We did ask each day but never mind. They had a room to relax in which was part of the price which was perfect to set you up for the day. Just enquire at reception Wife’s birthday while away and they put a lovely bottle of fizz in the room with a nice card which was a great touch. The breakfast and Dinner was delicious. A lot of staff to help if you required anything. Over all it’s a 10/10

Hotel mit Bestlage in Palmanova. Poolbereich von der Küstenstraße nicht einsehbar. Architektonisches Highlight ist der Rezeptionsbereich mit Glasdach, welches den Boden des darüberliegenden Pools bildet. Frühstücks- und Abendbuffet lässt keine Wünsche offen, ist sehr abwechslungsreich und zusammenfassend als hervorragend zu bezeichnen. Gesamtes Personal freundlich, zuvorkommend und hilfsbereit. Jeder Wunsch wird erfüllt. Das Konzept Adults only fanden wir optimal.

Amazing hotel great position opposite the beach! Wonderful kind welcoming Manager and her team! Exceptional food and gorgeous rooms Clean towels and bed linen each day Nothing was too much trouble We were made to feel very special We will be back ASAP

Brilliant short stay Beautiful location and very friendly staff Massive shout out for AGA who was on reception , she was friendly and very welcoming I had a swim up room and it was really nice and comfortable