Globales Palmanova

We stayed for 4 nights March 3rd - 7th March 2025. We booked and paid extra for a pool view room, we got a view of the children’s splash pool as we were put in a corner room, couldn’t really see the main pool. (That offered more sun on the balcony for a longer part of the day) Reception staff were not very friendly, didn’t greet us warmly, no enjoy your stay etc. Some staff I must say are more friendly than others we found during our stay, it would be nice if all the staff were as friendly to us guests. No help to our room we were left to find it ourselves. We elected to hire a safe, we could have purchased it for the money we paid to hire it for 4 nights, €42 with a €10 euros deposit!! Our Room Our room was clean and tidy with a complimentary Globales carrier bag left on the bed for us. We had notified Jet2 it was our belated Ruby wedding anniversary, the hotel had been notified but at no time during our stay did anyone mention our anniversary. Our wardrobe had damage to it, we assumed where previous guests climb on the bottom lip to get to the very high shelf in the wardrobe. Also the spline of wood running up one of the doors was coming away with an exposed screw at the top. We were surprised that at the beginning of the holiday season we would find damage as this should have been taken care of during close season. There are kettles in the room and a few complimentary tea and coffee sachets with two creamer jiggers. TV is a large one and on the wall showing some British tv (High Chapperal and The New Avengers to name two!) The glass bathroom door had no lock (assume that is normal as last year we had no lock in another hotel down the road to this one?) Would have been nice though for the door to close to properly as it popped open and wouldn’t stay closed to. The bed bases as someone else said seem flimsy, but the mattresses were of a very good quality, nice and firm not saggy at all. When we arrived in our room it felt very warm in there so I tried to turn on the air con, I couldn’t get it to work, so I rang down to reception where I was told that the air con is not on at the moment as she said it is cold in Spain. Jet2 do not notify guests of this in their holiday listing for this hotel I think guests need to be made aware of this. This is obviously a hotel room and around the size of a Premier Inn style double room, so not a huge room, the bed being quite close to the doors to the balcony had no privacy as there was no net curtain at the balcony doors. The curtains were of a good blackout type so if you wanted privacy and closed them it was pitch dark in your room! For short breaks in the UK we stay in Premier Inns so not 4* but perfectly adequate, so when we saw this hotel was a 4* we were excited to stay. The walls of the hotel rooms (see other reviews of this hotel too) are “paper thin” we could hear everything the family next door said to each other! We have never stayed in hotel rooms with such poor insulation between rooms. I

Had a thoroughly enjoyable week. The rooms were clean, towels changed daily, bedding changed twice weekly, plenty of shampoo and hand wash. Loved the big TV on the wall so you could watch it in bed. The food was good. Hot, regularly replenished and plenty of choice. The bread selection needs to be improved though, as it was basically just hard rolls. Special shout out to Charo who sang happy birthday to my husband and was very funny, Jenny who was really friendly and we spoke Spanglish to each other, with Ramon who made you welcome. The kitchen team worked really hard too. All the staff were pleasant. Things that need improving: the wi-fi simply doesn't work. We had to use our data to check on important emails daily. This is a problem that needs fixing, the beds are not substantial (camping beds?) and rock about as you get on them, the seagulls and pigeons poo on you by the pool bar so you need to get some spikes to stop them sitting above, the pool bar food is unhygenic as sparrows help themselves to an AI buffet every day! There also needs to be a quiet seating area in the evening, as the 'entertainment' means you can't hear yourself think and have to shout so others can hear you. That said, the hotel is in a great location, set back from the beach and less than a 5 minute walk. There is a lovely walkway which takes you to Magulluf, if you fancy just over an hour's walk. We wouldn't definitely go back if the price is right.

Visited here in Feb 2025, rooms OK walls very thin could here every conversation next door and noise from tvs. Outside could smell strong sewage, ignorant staff, got the impression they didn't like the British. Food not great plenty of it but very limited and repetitive, entertainment non existent 1 hour each night which mostly consisted of Spanish dancing and music, not catered for the brits at all very disappointed will not be returning.

went to this hotel 14th february room very nice food very tasty and always hot snack bar open 11-6 pizza sandwiches hotdogs burgers very good location close to a beautiful beach kids club very good and staff always hands on with the children great basketball ball court which the kids loved very good value hotel for what we paid we will be back in the future

The room was good towels changed every day. Lovely bathroom. Beds comfy. The food let's this hotel down. Tinned meatballs , lamb stew which was mostly bones . mostly inedible.stale bread, chips put out for breakfast from night before. The food spoilt our stay.

We went to this hotel on the 14th of Feb for 1 week and found it to be such good value for money. The rooms are lovely and the power showers were much appreciated as was the free air conditioning. It is in a great location, very near the beautiful beach. We loved the food and drinks, plenty of choice with the food and lovely wine and lager. Great pools and VIP area. The Jet 2 reps were so helpful. Kids club amazing, shout out to Johanna on entertainment/looking after kids club, lovely lady. Check out the cafe Palmanova across the main road, cheese cake to die for. Bus stop for Palma in nearby and if full on arrival you don't have long to wait for the next one. All in all a fab holiday, we did not want to come home. Thank you to all the staff, we loved the bingo and dancing in the evenings. Hope to be back soon!