Best Western Plus Palm Desert Resort

特別特別的棒，環境優美，設施齊全，工作人員服務態度好，早餐也很棒，適合旅行度假的不二之選，下次去棕櫚泉我還回去的

還不錯的酒店，出入方便，安全，早餐不錯，周圍好吃的餐廳不少，值得推薦

The hotel is old. They must've done a small renovation on the rooms as mine had new flooring, new bathroom counter and mirror, but they left the original plastic tub and covered the bottom with a stuck on plastic mat. You can feel the cracks and holes of the original tub underneath. If I had not been on the ground floor, I would've been terrified to fall through to the floor below. The bed was like sleeping on a brick. I asked management for a foam topper or anything to help because I spent most of the first night curled up on the small sofa. They smiled and said nope and that all the rooms probably had the same mattress! Do not stay here unless you like cheaply done makeovers and sleeping on cement.

We booked this property on a trip back to Arizona. We arrived around 7 pm. The positives: 1. The gentleman at the front desk was polite and gave great directions to the room. 2. The beds were comfortable 3. The towel presentation was nicely done. The negatives: 1. The hotel is old and worn. 2. The room was hot and the A/C mini split took 2 hours to bring the room to a temperature that was conducive to sleeping. 3. All of the ice machines on all 3 floors were broken 🤬. No ice 4. The door to our room was stuck. We had to force it open. 5. The shower was terrible. Water pressure was non-existent and the body wash dispenser had fallen off the wall and was just sitting on the side of the tub.

We always choose BW or HI when we travel. Both are equal. Only difference is the breakfast made to order BW. Food selection is good and all the staff are wonderful. The only complaint is the refrigerator is very loud, have to unplug to sleep. The hot tub being outside, is a plus. Bed was comfy, the small couch style pillows are not bed pillows. We noticed new AC on the wall, but only goes down to 70 or it goes off, we were told. It is quiet. Leave fan speed on high its fine when it's 106 outside. Old rooms, needs updating like white cheery walls. Very reasonable in summer months.

If you’re coming to Palm desert area this is a great place to stay. They are located on highway 111 in prime location close to all kinds of wonderful restaurants and shopping and so much greenery in the desert. This Best Western Plus has a very different style of breakfast with a chef and great help.