Vieraskäyttäjä
21. heinäkuuta 2023
We booked a week holiday here through Jet 2. The pool is small however still enjoyable and it is a short walk away from the beach making it better. The staff here are anything but accommodating (apart from the younger girl, who we all felt went above and beyond), the older British lady behind reception was rude to us on several occasions. It became apparent that we were targeted for being a younger group of girls in which she patronised us and spoke to us rudely many times making us feel uncomfortable staying around the hotel in the day. After a medical emergency we asked reception to contact the local doctors which we were met with “it’s not that important, the doctor has bigger issues” by the man on reception. At the same time he gave us his own remedy to help solve the issue including using oil, whilst doing this maids interrupted us asking us to move so we had to dry the oil on the towels to move out for the maids. An hour later we saw the maid very angry shouting in Greek to the other hotel staff, we were told she was angry about the oil, we apologised and were told we wouldn’t be charged. The following day we woke up to a note underneath the door demanding to pay for the towel. In addition within our week stay towels were only refreshed 3 times and bedding once. And on several occasions we walked into the maids in our room rooting around in our suitcases resulting in us locking them every time we left the room The bathroom was small and impractical, there was also a hole in the roof directly above the shower making us uncomfortable. On Jet 2 it states that there is wifi in the room, whereas we were only allowed connection in the reception area. We were promised a single cooking ring, which we didn’t get. The air conditioning was poor and only targeted the area directly below the bed. The breakfast was the extreme let down of the hotel. Not even water was offered nor fruit. We decided to eat breakfast in the bakery up the road as it was better quality and more variety, which is disappointing since we paid extra to have access to breakfast in the hotel. Overall, the hotel would have been a pleasant experience if it wasn’t for the staff or the breakfast as our other complaints we were willing to let go until the staff started complaining about us. We will not be returning.
Käännä