WelcomHeritage Cheetahgarh Resort & Spa

It is top class service Resort... Staff was super friendly... Food was tasty in fact top notch...Food serving staff and Cheff was very supportive on requests, kid- Friendly... Highly appreciate staff behaviour... Ravibhai at front desk was very good..Navaramji was amazing with cart service- Kids loved him... Dilkhush in restaurent was super supporting and highly appticiate his services. Room was good, spacious. Property well designed, and with good landscape.. There was 01 barbeque are on top with lake view and it would have been best if either dinner or High tea set up was there... Thats my suggestion.. Rest all was okay. Thanks for everything

Comfortable stay and very good sighting of Leopards and Sloth Bear . Spacious and neat Rooms, the dinner they organised on the rocks under the moon was special. The food was authetic and hospitality was very Good. special thansk to Mr Suresh , The General Manager at property.

We were there for 2 nights. Initially we booked the pool chalet which was a disappointment as it sits on the common driveway offering no privacy. The staff was kind enough to move us to lake view villa which were beautifully located. Food was excellent. Staff was warm and courteous. Good stay overall

Food and service was excellent. The chefs made sure to make our food whenever requested and were always extremely accomodating. The food staff was also very nice and helped us whenever we needed. Chef Krishna Pal, Chef Santosh, and Chef Bhanwar Singh were extremely good cooks and made our trip special so were all the food staff constantly serving us throughout the day.

We stayed at WelcomHeritage Cheetahgarh for two nights. The property has been designed in a very elegant way. We stayed in the garden rooms which looked even more comfortable in the pictures. However some of the details that need some correction from the management 1) when we checked in - the person at the reception said that he was offering us an upgrade. Right as we were about to go to our rooms, after completing the formalities - he said there was some error and there was no upgrade. It was very unprofessional from their end to make a mistake like that. We didn’t even ask for an upgrade this was quite poorly managed from their end. 2) we had taken 2 garden rooms, my moms room 102 had major hot water issues - the electrician was called multiple times but the water was ice cold. The reception was again very defensive about the problem - made up some reason that there is a longer wait time etc. But didn’t acknowledge the problem. Both our rooms had trouble with the intercom as well. And the heater was so basic, esp for tourists - not used to the bitter weather - a centrally heated place or a more powerful heater would have been appreciated. The rooms are larger than the heater capacity. TBH the resort was definitely not cheap - these are basic requirements which weren’t up to the mark. 3) the safaris - this was a bit strange - we saw that our morning safari ended in 2 hours but saw that most of the other jeeps were staying out longer. Not sure how they plan this but we would have also liked staying out 3+ hours like the other guests for both our safaris. One of the safaris we noticed returned past 10am - which was 4-+ hours! However there are 2 reasons why I have given this place 4 stars The food - restaurant & their staff was absolutely amazing. Their service and quality of food was beyond excellent. And would love to return just for this, if the management fixes the rest of these kinks. And special shout out to Uttam ji - our driver for helping us spot the elusive cat.

Overall satisfactory Approach road to the venue needs to be improved Infrastructure is good, but plantation needs improvement Staff is good One more thing no arrangement for driver, it must be Restaurant ok Krishnapal chef and Santosh Prepn excellent H K CHOUBISA