Nacpan Beach Resort Managed by H Hospitality Group

Nice location, accomodating staffs, best hotel and savory food.

The hotel is amazing! We’ve booked it for our last night. The view, cleanliness and a care in details like a good quality shower gel and shampoo, slippers, few fruits and welcome-drinks. But the walls are tiny so you can hear all of the noises from the neighbors rooms. Besides this fact we’ve had a great time! Thanks!

房間和服務滿意

One of the most stunning locations I have been in, and the beach resort really adds to the experience with their elegant layout and decor.

I recently stayed at Nacpan and had a frustrating experience with their pricing and billing practices. I booked round-trip transfers, which were clearly advertised on their website for 2,500 PHP. This rate was also confirmed via email and by a member of their staff. However, when I was charged, the amount was higher than what was originally stated. On my last day, when I questioned the overcharge, the staff repeatedly told me that I had misunderstood their terms—claiming that “return” or “round trip” meant a one-way charge, even though these terms are universally understood to mean a two-way transfer. To make matters worse, they then admitted that their website was outdated—essentially acknowledging that the information I relied on was incorrect, yet still refusing to honor the price I was given. Despite providing clear evidence from their own website, email confirmations, and staff conversations, they have not processed a refund for the overcharge. I have followed up multiple times, expecting them to take responsibility, but the issue remains unresolved. Transparency and integrity in pricing are essential, and I hope management takes this matter seriously. Until then, I would caution others when booking vans with them. I look forward to a prompt resolution.

Thank you to Marc for assisting us until we transferred in the resort from the Glamping we really felt the real Filipino hospitality thru his service. Next time we come back we will bring our family and friends to experience Nacpan here in Palawan.