Yala Tissamaharama, Palatupana, Southern Province, 95000, Sri LankaNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
9.5/10
Mahtava
66 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti9.5
Mukavuudet9.6
Palvelu9.3
Puhtaus9.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(66)
Positiiviset arviot(171)
Arvostelut valokuvien/videon kera(15)
Mahtava yöpyminen!(6)
Ystävällinen henkilökunta(6)
Kielteisiä arvosteluja(5)
tusoum
Deluxe King -huone
Majoittunut 4. 2025
Matkusta ystävien kanssa
4 arvostelu
10.0/10
Ylivertainen
Lähetetty 4.5.2025
服務nice
Käännä
Jason
Deluxe Twin -huone
Majoittunut 3. 2025
Matkusta ystävien kanssa
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 2.5.2025
Love the wild vibe of the resort, with elephants roaming anytime anywhere, it’s really once in a lifetime experience. The room is super spacious, the outdoor jacuzzi facing the jungle is awesome. The floor to ceiling windows are great.
The staff Prabuddha has done a great job, he’s very nice and helpful.
It is definitely one of the top 3 favourite resorts we have stayed in our life so far ! It worths the price ! Highly recommended.
Majoituspaikan vastaus: Thank you very much for choosing to stay at Hilton Yala and for taking the time to share your experience with us.We’re delighted to hear that you enjoyed the natural surroundings of the hotel, the seaside dinner experience, and the service provided by some of our team members. Your kind words are truly encouraging and will be shared with the team as motivation to continue delivering memorable stays.At the same time, we sincerely apologize for the inconvenience you experienced with our breakfast service and delayed response to your late check-out request. This does not reflect the level of service we strive to provide. Your feedback has been shared with the relevant departments, and we will enhance training and communication to ensure quicker and more attentive service moving forward.Once again, we apologize for the shortcomings during your stay and hope to have the opportunity to welcome you back in the near future for a truly seamless Hilton experience.Warm regards,VinoFront Office Manager
Majoituspaikan vastaus: Thank you for taking the time to share your experience at Hilton Yala.We’re delighted to hear that you enjoyed our unique location by the sea, the beautiful natural surroundings, and the warm hospitality of our team. It's wonderful to know that you had a chance to experience the wildlife in the park and that you enjoyed the meals during your stay.We do, however, regret to learn about the inconvenience you experienced with the room size and bathroom odor. Please accept our sincere apologies for this. Your feedback is very important to us, and we will be working closely with our housekeeping and engineering teams to ensure this issue is promptly addressed and prevented in the future.Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with an even more enjoyable stay.Warm regards,VinoFront Office Manager
Majoituspaikan vastaus: Thank you for choosing Hilton Yala and for sharing your thoughtful feedback with us.We're truly delighted to know that you enjoyed the comfort of our resort and that you would recommend it to fellow travelers who appreciate a premium hotel experience. It’s wonderful to hear that the private beach, scenic beauty, and overall quality of our facilities and breakfast offerings left a positive impression.We appreciate your note regarding privacy, and we understand how important this is for a relaxing getaway. Please know that we are continually working to enhance both the experience and ambiance for our guests while maintaining the natural openness of our surroundings.We also acknowledge your comment regarding dining costs and thank you for your transparency. Our menus are curated using high-quality ingredients, with many items sourced locally and prepared with care by our talented culinary team to ensure a memorable dining experience.It was a pleasure having you with us, and we hope to welcome you back to the wild charm of Yala for another enriching stay.Warm regards,VinoFront Office Manager
Anonyymi käyttäjä
Deluxe King -huone
Majoittunut 1. 2025
Pariskunnat
31 arvostelu
10.0/10
Ylivertainen
Lähetetty 22.2.2025
the hotel is a wonderful of modern architecture and nature, you can lie comfortably on your bed while watching the monkeys climb down your balcony.
If you are afraid of wild animals, don’t book a ground floor pool suite, rather take a room upstairs.
Käännä
Majoituspaikan vastaus: Thank you for sharing your unique perspective on your stay at Hilton Yala.We’re delighted to hear that you appreciated the blend of modern architecture and the natural beauty that surrounds our resort. It’s truly a special experience to be so close to wildlife while enjoying the comfort of your room—watching monkeys from your balcony is certainly a Yala moment to remember!We also appreciate your thoughtful advice to fellow travelers regarding room selection. The connection to nature is one of our resort’s most defining features, and we understand that preferences may vary depending on comfort levels with wildlife encounters.It was a pleasure having you with us, and we hope to welcome you back soon for another memorable stay amidst the wild beauty of Yala.Warm regards,VinoFront Office Manager
Majoituspaikan vastaus: Thank you for sharing your detailed feedback! We’re delighted to know that you found our environment, facilities, and services to be of high standards, making your stay the most satisfying of your trip. It’s wonderful to hear that you enjoyed the meals at our restaurant and appreciated the recommendations from our team.We appreciate your insights regarding the rugged approach road—we understand it adds to the adventure of reaching our unique location within Yala National Park. Your comments on the takeaway breakfast are noted, and we will certainly review this to enhance the experience for future guests.It’s great to hear that you felt safe throughout your stay and even had the opportunity to capture the stunning night sky. Our team is always committed to guest safety while ensuring an immersive nature experience.We truly appreciate your time in sharing your thoughts and hope to welcome you back for another memorable stay in the heart of the wilderness.Best regards,VinoFront Office Manager
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 1. 2025
Pariskunnat
1 arvostelu
10.0/10
Ylivertainen
Lähetetty 3.2.2025
滿意超預期
Käännä
Majoituspaikan vastaus: Thank you so much for your kind words! We’re truly thrilled to hear that your experience with us went beyond expectations. It’s always our goal to create memorable stays in every way, and your satisfaction means the world to us.We hope to have the pleasure of welcoming you back for another exceptional escape amidst the beauty of Yala.Warm regards,VinoFront Office Manager
Shenzhubaobaokaixinyou
Deluxe King -huone
Majoittunut 9. 2024
Matkusta ystävien kanssa
7 arvostelu
10.0/10
Ylivertainen
Lähetetty 29.10.2024
服務太好啦!!就是餐費太貴了
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback. We’re so pleased to hear you enjoyed the service from our team—it truly means a lot to us!We’ve also noted your comments regarding the pricing of our meals. Being located within Yala National Park, sourcing quality ingredients and maintaining sustainable practices does have its challenges, but we continuously review our offerings to ensure they provide value along with memorable dining experiences.We appreciate your input and hope to have the opportunity to welcome you again for another enjoyable stay.Warm regards,VinoFront Office Manager
Vieraskäyttäjä
Premium King -sviitti
Majoittunut 9. 2024
Pariskunnat
11 arvostelu
8.5/10
Erittäin hyvä
Lähetetty 28.10.2024
The hotel is very new, everything is in a very good condition and we liked the concept that it’s not a standard Hilton. You can feel that the service routines are not at the level as it should be, but the staff were always friendly a helpful.
Käännä
Majoituspaikan vastaus: Thank you for taking the time to share your feedback. We’re so pleased to hear you enjoyed the service from our team—it truly means a lot to us!We’ve also noted your comments regarding the pricing of our meals. Being located within Yala National Park, sourcing quality ingredients and maintaining sustainable practices does have its challenges, but we continuously review our offerings to ensure they provide value along with memorable dining experiences.We appreciate your input and hope to have the opportunity to welcome you again for another enjoyable stay.Warm regards,VinoFront Office Manager
Darren Wu
Deluxe King -huone
Majoittunut 7. 2024
Perhe
61 arvostelu
10.0/10
Ylivertainen
Lähetetty 19.8.2024
房間很大很好!
服务也OK!
菜品料理一般!螃蟹不新鮮,水果也不新鮮!
Käännä
Majoituspaikan vastaus: Dear Darren,Thank you for your feedback! We're glad to hear that you found the room spacious and that the service met your expectations. However, we're sorry to learn that the quality of the food, particularly the crab and fruit, did not meet your satisfaction. We will address this with our culinary team to ensure improvements are made. Your feedback is invaluable to us, and we hope to have the opportunity to provide you with a better dining experience during your next stay.Best Regards,Vino
Vieraskäyttäjä
Deluxe King -huone
Majoittunut 6. 2024
Perhe
10 arvostelu
10.0/10
Ylivertainen
Lähetetty 26.7.2024
很贊,環境和服務都很好,時間不夠不然可以多住幾晚
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for your kind words! We're delighted to hear that you enjoyed the environment and our service. We hope to have the pleasure of welcoming you back for a longer stay next time. Safe travels, and we look forward to seeing you again soon!Best Regards,Vino
BigMac BKK
Deluxe King -huone
Majoittunut 3. 2024
Pariskunnat
6 arvostelu
9.0/10
Mahtava
Lähetetty 18.4.2024
Great place to stay if you are visiting Yala National Park. Very new and well maintained facilities with the team of professional warmly welcomes you.
Käännä
Majoituspaikan vastaus: Dear Yasuo, Thank you for your wonderful feedback! We're thrilled to hear that you enjoyed your stay and appreciated our facilities and warm hospitality. It’s great to know we could be a part of your Yala National Park experience. We look forward to welcoming you back for another visit in the future!Best Regards,Vino
Vieraskäyttäjä
Majoittunut 3. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 27.4.2025
We had a truly memorable experience at Yala Hilton Resort during a special trip to celebrate my parents’ anniversary and my mom’s upcoming birthday. The team made it even more unforgettable with a thoughtful surprise cake and a lovely card that meant a great deal to us. The resort is beautifully designed and offers all the comforts of a luxurious getaway, but what really stood out was the genuine care and warm hospitality from the staff. A special thanks to Vino, the front office manager, who stayed in touch even before our arrival to ensure everything went smoothly. Bhasura arranged the celebration with such attention to detail, and we’re also very grateful to Shashi at the front desk, Isuru and Yasith from the F&B team, and Indika from the pool team for their kind and attentive service. Every moment felt personal and heartfelt. We truly loved our stay and can’t wait to return. Thank you to the entire team for making our time there so special!
Käännä
Vieraskäyttäjä
Majoittunut 3. 2025
Muu
10.0/10
Ylivertainen
Lähetetty 28.4.2025
Had a great stay at Hilton Yala! Lovely staff and beautiful nature, highly recommend! The Safari was very fun and the team is well equipped and experienced. The food is top notch quality, enjoyed every dish! Shoutout to Yasith for his great and friendly service