Mill and Brae

Arrived at 10.30 for breakfast on a Sunday morning with 3 friends. We were told to sit whenever we liked. We struggled to find a table that was clean. Most had crumbs on the seat and tables not wiped. We sat for 15 mins before we had to approach staff to get a drink. We ordered our hot drinks which arrived pretty quickly. We then requested to order food. A member of staff came over to inform me that there were no pancakes available. This was 30 mins after taking our order!! I ordered an alternative. After waiting a further 30 mins we asked the staff what the hold up was, as surely it doesn't take 60 mins to make a breakfast. We were informed that 2 chefs had not turned up to work so the chef was "swamped". Had this been communicated initially in the first instance we perhaps would have been more understanding. Our food finally arrived with an apology...and also items missing. Overall service was really poor and this really lead to a very disappointing experience. We won't return.

Went for my sisters 40th with family, table was booked for 16 people, staff were rude and place was a tip, table dirty asked them to clean it and they wiped half the table. Waited 1 hour 30 minutes for food and the food was terrible and cold. All food got left. Don’t go here if you want a nice dinner.

good food. nice friendly staff, room was spacious too.

Not impressed with the response to our complaint Arrived at 10.30 to totally unacceptable noise from a disco which we were told would finish at 12.30 Gave no indication previously that a party was booked There was no way we could put up with the noise for 2 hours It was deafening!! !So loud it was impossible to even hear the television At that point we decided there was no way we could hope to sleep until who knows when. We decided to leave at that point There was no one to speak to by then to complain to.Have asked for a refund but have had less than a positive response to our complaint from management Our advice to anyone thinking of going to this hotel at the weekend would be to check there are no parties booked if you hope to have a decent nights sleep

Delicious lunch in the main restaurant. At the time we went we could still use breakfast menu, also main menu and festive menu. Felt prices were very reasonable for the lovely food we got, in particular the kids prices were great, around £5 per meal. Service was lovely and didn't wait long for food and it was hot and fresh. Will definately be back soon, a lovely place for a family meal.

We only spent one night but everything was fine. Would stay there again.