Broadshade Holiday Apartments

Great value accommodation The apartment was clean and comfortable and very good value for money. It is also conveniently located, being only a few minutes walk from the beach and the bus & train stations.

Very good Broadshade is really good value for money. The apartment was clean and well equipped. It is really conveniently situated – less than 5 minutes walk from the beach and the bus and rail stations.

Easter stay We enjoyed our stay, had everything we needed and not too far from the beach. Only downside was the parking spaces were small and people didn’t keep within the lines meaning that there wasn’t enough spaces for everyone which could be a problem in peak season as the road outside is busy with parked cars.

Overall not a bad stay, we stopped as a family of 7 and i have to say the grounds of the apartments are a nice lay out. Pros; - Were it was only a short walk to the front and they offered parking which is ideal for this type of holiday, - Cheaper and quite accommodating. - Plenty of Parking. Cons; - Out dated - Layout is weird( no wall separating room from walkway - hoovers didn't work. I would stay again but ideally i think the room we stayed in could benefit from a portion wall separating the room and walkway.

I would avoid at all costs. My experience was so bad I moved out after 3 nights and I had booked for 7. No refund was offered. (1) It was unsafe (in particular as a woman travelling alone) - the sash window would not lock making access easy for anyone and I only discovered this at 1am when woken by a noise at the window; I reported it in the morning and it was fixed however neither the manager Dave or the owner Leena offered any understanding of how dangerous this was or how scared I was. (2) There were a lot of dogs loose in the garden and no effort was made by the owners to keep them away from people who might be nervous of them and if you don't like cigarette smoke there was no escape from it. (3) The apartment was dirty - in particular the ceiling lights were full of dead insects and dirt; the glass table had not been cleaned at all and was covered in finger prints which I discovered when I went to have my first meal; plus the seal around the sink and shower were mouldy - Leena sent someone called Dave (different to Dave the manager) to replace the shower seal although not the sink - I naturally thought he worked for Broadshades but Dave the manager told me the next day he was a guest - I do not appreciate having other guests in my space when I am on my own. (4) The location is on a very steep hill which is not described on their website - if you are in any way disabled or older or struggle with walking or don't have a car (like myself) it is impossible to get out and about. I reported all this the morning after arrival and again when I moved out and all I received in return was a defensive response (that they had fixed the window and cleaned the lights and table after I reported them but they should not have been like it in the first place); in particular there was no apology or understanding of how dangerous the window not locking was and no apology for not describing the steep hill location, and no refund. I waited a month after my stay to post this review but there has been no follow from Broadshades and no update on their website.

Apartment very clean hand towels in bathroom had dark marks on them but they smelt clean the beds were that uncomfortable we came home a day early as we couldn’t have another night without sleep disappointed that after we paid and booked we had an email to say they were charging us £22 for dog we took two dogs with us manager said we only take cash for it we had no cash so did eventually pay by card