Cambria Hotel

前台永遠沒有人，房間沒人打掃

The staff were lovely, we arrived very late. I plan to stay again.

Always happy to help , got a free room upgrade aswell which saved me hassle with my two children

Me and my fiancee originally booked this hotel as it was the cheapest in the area. What a mistake this was. We were planning on staying for 39 days, but we're forced to leave early due to many reasons. The internet was nearly unusable, we both work remotely, so this was a bug part of it. But the hotel was filthy, stains on carpets, mould in the bathroom, thick layers of dust indicating that the room hasn't been cleaned properly. A note on the door thay it costs £10 to get fresh towels! When we explained that we're unable to stay, the staff were friendly and understanding, we apologised asking if it's possible to get a partial refund as there is still a month left on the room. One of the managers said he completely understood and would issue a refund, but we need to request through Agoda as we booked through them. After discussing with Agoda they have informed me that the hotel has made the decision to reject our request. Avoid this hotel and its ajoining sister hotel, Hotel Bonair, we were fooled by the staffs lies.

i ONLY SAW 1 GENTLEMAN WHEN I ARRIVED WHO VERY KINDLY CARRIED MY CASE UP TO MY ROOM. I DIDN'T SEE ANY FACILITIES FOR BREAKFAST AND I WASN'T ASKED IF I WANTED ANY. EVERYTHING WAS VERY BASIC AND THERE WAS NO PLUG IN THE WASHBASIN. I ALSO NOTICED AN UNPLEASANT SMELL WHEN THE NEXT DOOR ROOM FLUSHED THEIR TOILET. WHEN I READ THE QUESTIONS ASKED BY OTHER CUSTOMERS IT SAID THERE WOULD BE A MINI FRIDGE FOR MILK ETC BUT THERE WAS NOTHING IN THIS PARTICULAR ROOM. SADLY I AM AFRAID I WOULD NOT STAY THERE AGAIN.

No staff and had to phone more than once to eventually be let in to hotel and given room details. Not welcolming at all and would not book again. Good view but tired dated bed, and bed covers. No way would we consider the room delux, as booked. Convenient for visit to paignton and station