Vieraskäyttäjä
13. tammikuuta 2025
I had booked a stay at this property from December 27th to December 30th. Unfortunately, due to severe weather conditions in Srinagar, all flights were canceled, making it impossible for me to reach the property.
On the morning of December 28th, I contacted both the property and MakeMyTrip to explain the situation. I also requested a partial refund, proposing that you deduct two days' rent since the room had already been allocated, and refund the remaining two days' amount, as the room could potentially be rented to other guests.
Regrettably, my request was declined, and I ended up paying ₹40,000 without availing of the stay.
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