Museum Residence Oxford

Disappointed Very disappointed. Hotel had recently changed hands but not communicated that to guests who had already booked. Had to chase for the entrance code which was supposed to have been provided 72 hours prior. New management were inept sent me the booking details, card details and phone number of another persons booking. I’d paid for breakfast for the two of us. The photos still show a lovely spread of pastries etc but there was nothing. Fine if the new owners don’t want to offer breakfast but you need to at least tell guests who have booked and paid a premium in this premise. Room was fine, comfy bed but outside noise from taxi rank was disturbing. I would not book again or recommend to anyone. Wished I’d stayed out of town instead. Communal areas very unwelcoming, stained carpet, dodgy alleyway. Not at all like the photos!

Not a good start, as no code sent before I arrived, no staff on premises and phone not answered (explanation: new management just taken over). Good points: clean and comfortable albeit small bedroom. Same for the shower room. Central location. Poor points: scruffy entrance, no staff. Expensive for what it offers.

Avoid Avoid Avoid Despite having 'Hotel' in the name, this is not a hotel. It's more of an airbnb set up, you will not check in with anyone and there is no service or breakfast set up. If you have an issue you can't just pop to the lobby. Unfortunately, we forgot to look at the reviews before staying (big mistake) if we had we would have chosen somewhere else, I can back up the reviews - terrible experience, overpriced, AVOID. The only good thing is the central location. Our windowless r̶o̶o̶m̶ cell wasn't particularly clean, we suspected the towels were not fresh, the packaged milk was partly open and off (so we couldn't even make a cup of tea!). The decor is tacky and the finish is terrible. It's located above a pub so noise was an issue, even with the windows closed. Despite coming to Oxford for a well needed break we left like zombies having both had a terrible, sleepless night. The code for the entrance door is sent via text, this is how you access the room. The way the code for the front door and to the room is, I strongly suspect there is a security issue. For instance, we could access another part of the hotel (we went through the wrong door). For the price, we were expecting an actual hotel. Do not stay here unless you want a substandard experience.

Uh . . . Unique Unique. The hotel was not well marked, but there was a small brass plaque at a bookstore informing me that the entrance was down a nearby alley. Then the door in the alley was not well marked but the emailed passcode allowed me entry to a dark poorly lit dingy entrance. To your immediate left is a closet filled with cleaning supplies and directly in front of you are a flight of creaky stairs with worn carpeting. Mounting the stairs I found my room and entered a separate passcode to enter. No lobby, no reception, no other human. Just a door in an alley and passcodes. The room was nicely appointed and every bit a converted old building. The bathroom was nice but there was no hot water. And of course in the morning the coffee machine was broken. I departed at my checkout time, 11 AM without seeing any hotel representative or another guest. But the bed was comfortable, the room was quiet and the blackout blinds allowed me to sleep soundly.

Comfy and quiet This hotel isn’t like a traditional hotel, it has no front desk and everything automated. We were able to get a quick response when we had trouble with the blind in our room and the room was nice, comfy bed and pillows. It’s in a great location for walking around Oxford!

Smells like sewage The whole hotel including the bedrooms smells like sewage. They clearly have a plumbing problem as I could hear the pipes bubbling and emitting a stench throughout the night. Impossible to sleep in. Avoid!