Andaz Ottawa Byward Market, by Hyatt

位於Byward market.

This is our second time staying here and the experience was really diminished. The worst part of our stay was the intense construction happening adjacent to the hotel. Massive jackhammer sounds started at 9AM on Saturday which were echoing through the entire hotel (apparently it starts at 7AM on weekdays!). ONE pair of ear plugs was provided for us. Luckily we had not intended on sleeping in because this would have been impossible. (This was not disclosed during the booking process!) The check in was less enjoyable than last time, they used to serve a complimentary beverage upon check in and offer a variety of complimentary (and for purchase) snacks and beverages in the room.  Now, no drink upon check in and a sad meagre display in the room. Finally, there had been some type of criminal incident when we arrived, the police were in the lobby collecting statements.  I would not book here again.

衞生：差！第一間房間洗手間表面有脱落。床上用品未清潔 服務：較好。在反饋完情況之後立刻幫我換了房間。

入住期間遇到酒店停車場改造，噪音很大

沒人給收拾衞生，前天有個小夥子不錯

停車屬實不方便，但是酒店挺好