Lake Biwa Otsu Prince Hotel

非常好的選擇

飯店位置極佳，在房間內就可欣賞琵琶湖，令人心曠神怡，餐廳也是面湖景， 可惜的是日式早餐餐廳排隊的人太多，這間飯店非常適合放鬆渡假

ThIs was a really bad experience staying in this hotel. We check-in around 9pm at night and discovered that the hotel has arranged a damaged room (refer pics) for us  at the moment before bed time . One door of the wooden cabinet was lost but leaving the door hinges on the side of the cabinet. We decided not to request to change the room, despite we felt this is not being respected as a hotel guest. We complained the issues to the front desk and the customer service officer explained that it is not a broken/ damage cabinet door but this was their intention to remove the door. This seems an excuse since if this was the intention to remove the door why only one door was remove rather than both. The door hinges was still attached which means the door could be reinstalled one day.