Basiliani - Cdshotels

Ottima spa, personale preparato e gentile

Plan Carefully My first impressions were that this is a well- appointed and sophisticated resort. The design is beautiful, but be aware that the entire resort is terraced off into multiple levels, so there is lots of stairs. However, there are some strategically located elevators for those that have trouble navigating flights of stairs. My stay was during the first weekend of October 2024 and little did I know, that this is already considered the “off-season“. While that means more affordable lodging rates, it also means a muted vibe and a reduced level of services I’d expect in a 4-star resort. Moreover, the resort is situated outside of town and a visit to the seafront, restaurants , and shops meant a 15 to 20 minute walk. While the resort does have a shuttle van, it was not in operation to transport guests to/from the seafront or the train station (I walked a mile/1.6 km with luggage from the station on check-in day). Uber was not available and no local buses were running in October. The on-site restaurant was mediocre, with the exception of the breakfast which was great! There are 2 tiny bars, but a full-service lounge is needed. But despite these criticisms for the resort as a whole, I must say that ALL of the staff I interacted with during my stay was friendly, professional and accommodating. They exhibited pride in what they did for guests. Overall, I would still recommend a stay here. But be sure to ask a lot of questions about seasonal services before you book or visit.

Relax Hotel ubicato a 10' a piedi dal centro di Otranto. Struttura ben organizzata, divisa in più edifici. Stanze ben arredate, un piccolo fastidio i bagni, non ben insonorizzate con la stanza confinante. Ottima igienizzione della stanza. Piscina posta in un parte dell'hotel, dove la privacy fa da padrone. Spa incantevole, con tutti i confort dovuti. Ristorante degli ulivi, collocato vicino la piscina, personale disponibile e professionali, deliziandolci con menù locali e ben impiantati. Colazione abbondante, servito dagli stessi operatori di sala. Reception, gentilissimi e disponibili a qualsiasi richiesta di loro competenza. Siamo stati bene e ci siamo rilassati.