Hostal Riviera Sucre

Very nice with a very friendly staff and owner. Great breakfast and also the hotel is in an excellent location to everything

Exemplary staff The two things that stand out to me that I thought were top notch were the convenience of the location and the excellent service by everyone who worked there. The room was not above average but everything else was. I enjoyed having breakfast on the patio each morning and I loved sitting in the garden right outside my door. I would absolutely stay here again.

We stayed at Hostel Riviera-Sucre for 3 nights in the room with private patio. The room was very large and separate from the main, historic building, and quiet at night. We had no problem getting hot water. It’s walking distance to the textile market and restaurants, but on a fairly quiet street. The hostel has been in the family for 6 generations, and the owner, Freddy, and staff, including Cecil, Edison, and Nathan, made sure that we were comfortable (despite the power outages), and went above and beyond to serve a homey breakfast, introduce us to local fruits from the garden, lighting a fire in the sitting room at night, and helping us navigate getting around Otavalo and beyond.

Un gran hotel, buena calidad Precio/Beneficii El hotel es muy agradable, la habitación es buena y el desayuno muy normal. Buena atención y disposición de los empleados

Todos los empleados fueron super amables, excelente ubicación y el servicio excelente. Lo recomiendo!

I stayed at this hotel for 2 nights as part of an organised tour. The communal areas are more of what you'd expect in a hostel, but the rooms were definitely more like a hotel. The staff were exceptionally friendly and helpful, and most of them spoke good English. The wifi was pretty good in all areas. The communal areas were lovely, there was a courtyard in the middle and some enclosed gardens. It felt like a haven in the middle of the city. My room was a good size, there was an entrance way almost like a foyer, with the bedroom and bathroom coming off that. The bed was large and comfortable with lots of layers as it does get cold in Otavalo at night. I don't think the hotel had central heating, but there was a portable heater in my room. The bathroom was ok, the door was in an awkward position but it was workable. There was a shower but no bath tub, the hot water was mostly ok. Breakfast was simple but sufficient. There was tea and coffee, nice bread rolls with butter and jam, juice, and they asked you how you wanted your eggs (you could have fruit if you didn't want eggs). I got laundry done during my stay, it was cheap and done well. Overall a great stay, it's definitely not luxurious but very quaint and charming, has a good location in the city centre but still manages to be very quiet at night.