Hotel Sonia Otaru arvostelua

목욕탕 물이 너무 좋고, 방은 좁지만 깨끗하고 위치도 좋아요.

The best thing about this hotel is its location next to the canal. We booked a triple room with canal view. We can see the canal from our room. However, the furniture inside the room and also every where in the hotel are quite dated. My mum said, if anybody can remove the cupboards then that is even better. We parked our car behind the hotel. We were charge 1200yen for the use of the car park. Then there was a charge of 150yen per person for the onsen fee which was collected at the hotel regardless you use the onsen or not. The onsen is located at the central building. So the guests have to transfer to the central building at the 1st floor or 7th floor to get to the onsen. The onsen is quite basic, with only one pool. The laundry room is located at the level 1. Cost is 400 yen per wash and 200 yen per drying. The bad thing is, similar to other feedback online, one dry cycle is not enough - so it’s a waste of time (or money). Tried the lonia restaurant at the level 1 for dinner. It was quite decent although not the best.

We were expecting 3 single beds in the room as stated in Trip.com booking, however only 2 beds in the room. We asked the front desk but they told us it means the room can accommodate 3 beds, but not provided 3 beds to us. It's ridiculous! We used trolley to move our luggage, a Japanese male staff told us with poor attitude that we should put back the trolley at front door after use. Maybe it is the rule but why can't tell us politely?

The facilities and restrooms are relatively old, and during showering, the water temperature suddenly drops. There is also a shortage of parking spaces.

早餐豐富, 設施很好, 地理環境很好, 很近運河

運河の目の前、目抜通り、寿司屋通りまでは歩いて10分程度と小樽観光の拠点に最適です。歴史のある建物を眺めながらですとすぐに着いてしまいました。 駐車場は広くはないけど駐車したままで観光できて自由度が高く便利でした。 朝ごはんも種類も程よく、どれも美味しかったです。

各方面很平均吧

시설은 조금 오래되었지만 위치는 오타루 운하 바로 앞이어서 매우 훌륭합니다. 하루 주차요금으로 ¥1200이 있습니다 직원들도 친절합니다.

Great location but reception should be more welcoming to guests.

當地的老牌酒店，地理位置很好，但是還是很有歲月的痕跡。房間相對比較小，然後設施都會比較舊，可能我還是喜歡比較現代的風格吧，所以這個比較不適合我。

Hotel is well located along the canal. Good for short stay if focusing on walking around the area. Enjoyed the onsen - indoor and outdoor. The hotel furniture is dated but overall is clean. If you're tall you'd likely have to be careful entering main door and toilet (if staying in South wing). If driving, there's limited parking facilities in hotel (¥1,200). Need to use nearby paid parking. Times is the cheapest at ¥900 for 24hrs.

朝食バイキングが美味しかった。 大浴場はいった時間が空いていて広々としているのとアメニティの設置がとても良かったです！

1.訂三張單人床，訂單也顯示三張單人床，但現場只提供兩張，詢問櫃檯後回覆：「我們只給你收2人的錢，你要加床就要加費用。」，問題是房間內床底下就有看到第三張床，也有第三床的空間。 2.飯店內部老舊 3.大廳無人時，櫃檯嘻哈打鬧聲頻傳。

The location is good and convenient. Will stay there in my next trip to Otaru.