Hotel Sonia Otaru arvostelua

Majoituspaikan vastaus: Thank you very much for staying at Hotel Sonia Otaru. All of our staff would also like to thank you for taking the time to leave a review despite your busy schedule. Thank you for complimenting our hotel's location and the hospitality of our staff. We are located right in front of the Otaru Canal, and major tourist sites are within a 10-minute walk. We also have many guests from overseas, so we strive every day to provide the best possible customer service. If you have the opportunity to visit Otaru again, all of our staff look forward to welcoming you back to Hotel Sonia Otaru. Hotel Sonia Otaru Front Desk

Majoituspaikan vastaus: Thank you for staying at Hotel Sonia Otaru. However, we regret that there were a number of aspects that did not meet your expectations, such as the height of the guest room entrance and the size of the pillows. Regarding the facilities, there are some areas where it is difficult to improve immediately, but we will take your comments into consideration in the future so that we do not waste your words. Our only saving grace is that we were able to receive positive feedback regarding the staff service. We hope that you will consider our hotel as one of your options next time you visit Otaru, and give us the opportunity to make up for it. Hotel Sonia Otaru Front Desk

Majoituspaikan vastaus: Thank you for staying our hotel,Hotel Sonia Otaru. We are delighted to hear you had an enjoyable stay at our hotel. Futhermore,we hope to serve you again in the future. Hotel Sonia Otaru Frontdesck

Majoituspaikan vastaus: Thank you for staying at Hotel Sonia Otaru. We sincerely apologize for not meeting your expectations despite your kind stay. The existing north and south wings were built in the 1990s, and some parts may feel old. Although we are carrying out repairs in areas of high urgency, the reality is that there are still areas that need renovation. We take the comments from our customers seriously and will use them as reference in the future, and we will do our best to create a space where our customers can spend their time comfortably. We sincerely hope that you will have the opportunity to use our hotel again in the future. Hotel Sonia Otaru Front Desk

Majoituspaikan vastaus: Thank you very much for choosing our hotel from the many accommodation options available. We are very pleased to receive so many compliments regarding the location of the hotel and the cleanliness of the building. Our hotel's great location right in front of the Otaru Canal has been well received by our guests and is one of our hotel's greatest attractions. We will continue to do our best not to disappoint our customers, so we hope you will choose our hotel again. Hotel Sonia Otaru Front Desk

Majoituspaikan vastaus: この度は、ホテルソニア小樽にご宿泊いただきまして、誠にありがとうございました。 又、高い評価と沢山のお褒めの言葉もお寄せいただきまして、スタッフ一同重ねてお礼申し上げます。 お部屋、朝食、周辺へのアクセスやスタッフの対応まで、ご滞在に関する全てにおいてご満足いただけたことを大変嬉しく思います。又、次回もこちらにご宿泊したいというお言葉までちょうだいし、感謝の気持ちでいっぱいです。この仕事に従事するものとしてこれ以上の喜びはございません。 いただいたコメントを励みに、これからもスタッフ一同より一層精進してまいりますので、次回お戻りになる日を楽しみにお待ちしております。 ご利用ありがとうございました。 ホテルソニア小樽 フロント

Majoituspaikan vastaus: この度は、ホテルソニア小樽にご宿泊いただきまして、誠にありがとうございました。 お忙しい中、ご宿泊の感想までお寄せいただきまして重ねてお礼申し上げます。 朝食におきましては、イクラのご提供がなくご期待に沿えず申し訳ございませんでした。 その他は概ねご満足いただけたようで安心致しました。又、スタッフの対応もお褒めいただき、心から感謝申し上げます。 また次回小樽にお越しの機会がございましたら、ホテルソニア小樽にご宿泊いただけますよう、スタッフ一同心よりお待ちしております。 ホテルソニア小樽 フロント

Majoituspaikan vastaus: Thank you for staying at HOTEL Sonia Otaru. It is always a pleasure to read such good comments about our hotel, and we are delighted to hear that you had a great stay. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel. HOTEL SONIA OTARU

Majoituspaikan vastaus: Thank you for staying at Hotel Sonia Otaru. We would also like to thank you for taking the time to post your valuable review despite your busy schedule. We apologize for the inconvenience caused by the strange noises from the air conditioning. We are currently investigating the cause of the issue you pointed out. Once we have identified the cause, we will make improvements immediately. We are also relieved to receive words of praise regarding the service provided by our staff. In addition to the room you stayed in this time, we also have room types with new facilities. If you would like to stay with us again, we would appreciate it if you would consider staying in one of our new room types. Hotel Sonia Otaru Front Desk

Majoituspaikan vastaus: Thank you very much for staying at Hotel Sonia Otaru. Our hotel is within walking distance of tourist spots, restaurants, and JR Otaru Station, so we are confident that we can help you with your sightseeing as a base for sightseeing. We are also humbled by your compliments to our staff. Our entire staff strives to provide customer-friendly customer service so that everyone who stays with us can have a comfortable stay. We will continue to strive to improve our service so as not to disappoint our customers. We look forward to seeing you again. Hotel Sonia Otaru Front Desk

Majoituspaikan vastaus: Thank you for staying at Hotel Sonia Otaru. We are relieved to hear that you were satisfied with the view from the hotel and its location. Our hotel consists of three buildings, including an extension, and each has a different atmosphere. The main building is a relatively new building with a modern atmosphere, so please consider staying here the next time you visit. Also, we apologize for the time it took to complete the check-in process. There may be a large number of customers around the check-in start time, so you may have to wait. There are no particular restrictions on check-in after 3:00 p.m., so if you are able to do so, please cooperate by changing the time of your stay. All our staff hope that you will be able to use our services again. Hotel Sonia Otaru Front Desk

Majoituspaikan vastaus: Thank you for staying at Hotel Sonia Otaru. We would also like to thank you for taking the time to post your review of our hotel despite your busy schedule. We apologize for any inconvenience caused to our guests due to the stains on the bedding and the stains in the guest room. We have taken great care in cleaning to ensure that our guests have a comfortable stay, but we are very embarrassed by this. We will share your comments with our staff and make improvements. Thank you very much for posting your valuable opinion and review. We hope that you will visit us again in the future. Hotel Sonia Otaru Front Desk

Majoituspaikan vastaus: Thank you very much for choosing Hotel Sonia Otaru from among the many accommodation options. Our hotel is about a 10-15 minute walk from JR Otaru Station, and is located in front of the Otaru Canal. Depending on the room type, you can enjoy a beautiful view of the Otaru Canal from your room, which is very well received by our guests. We are also very pleased to have been able to provide you with a comfortable, relaxing space. All of our staff hope that your trip to Otaru, including your stay at our hotel, will be a fond memory. Hotel Sonia Otaru Front Desk

Majoituspaikan vastaus: Thank you very much for staying at Hotel Sonia Otaru. We would also like to thank you for taking the time to post your kind comments despite your busy schedule. We are relieved to hear that you enjoyed the view of the Otaru Canal from your room. We are very pleased that we were able to convey to you the greatest attraction of being able to view the Otaru Canal from your room, and that you also praised the English skills of our front desk staff and the room facilities. We hope that you will choose our hotel again when you visit Otaru. We look forward to seeing you again. Hotel Sonia Otaru Front Desk