Hotel Sunplaza Tsugaike

飯店家老舊 ，地區位子OK了，溫泉♨️區沒有景

Stayed here for 7 nights. Last minute booking. Pleasantly surprised. Within 3 min walk to Tsugaike ski slopes. Rooms are clean. Cleaning provided on request. Staff polite and respond to questions and try to find answers if they don't know. English speaking staff available on a roster who did help facilitate requests in English. Asked for a sofa bed to be removed and replace with table and chairs. It was done promptly. Thanks to Agnes (I think that was her name). Rooms are not large, but didn't expect this in Japan especially so close to ski slopes. Location within walking distance to several ski rental shops and restaurants. Within 2-3 min to the bus stop that takes you to other ski resorts, from the frying room and ski storage room. Facilities to store skis and boots with easy access and exit to the ski slopes and to the bus. Hillside rentals just in the same building via the games/arcade, gives a 20% discount. A guy, called Jamie was very helpful with advise on skis. We did not eat here nor used the onsen, so cannot comment on that. The hotel accepts delivery of skis ahead of your arrival and also facilitates delivery of your skis to airport or your next destination, at your own cost, of course. This hotel seems designed for convenience of those who have come here to ski. Clean, minimalist, decent service on request, and convenient location. Will come back.

環境設施都還可以，事先沒有提到多兩個小孩要多加額外費用，然後退房的時候加了很多費用，就像新的一間房一樣嚴重避雷不推薦來這裏