Hotell Zäta Longstay

Fortsatt OK, men negativ trend Dårligste opphold hittil. Verken TV eller chromecast fungerte. Mye støv bak tv’n og enkelte andre steder. Bør ikke bli noe dyrere før ande overnattingssteder med flere fasiliteter/servicetilbud (inkl. frokost) i Østersund blir mer aktuelle. En del støy fra gata utenfor. Har bodd 5-6 ganger på hotellet og har kun en gang fått rom mot stillere bakgård. Liker konseptet med mulighet for å lage egen mat og tilgang til kjøleskap. OK standard.

Large room Microwave oven, kettle, fridge in the room, very well equiped kitchen for cooking, dishwasher etc...

Centralt, prisvärt, fräscht och riktigt sköna sängar

Fantastiskt ställe Otroligt hjälpsamt när man behöver det men också otroligt underskattad hotell som passar mig alldeles utmärkt. Kommer alltid vara mitt första val vid varje besök i östersund

Jul Kanon fint rum.

One of My Worst Booking Experiences We arrived before the stated check-in deadline, only to find the property locked and completely unattended. Ordinarily, you’d expect an emergency line to be reachable a short while before and after check-in close—especially for international travelers—but every contact number went straight to voicemail, even when tried by another local hotel to rule out any call issues. Messages sent earlier in the day and before via the booking site also went unanswered, a serious red flag. With no way to gain access, we had to find alternate accommodations at our own expense. To make matters worse, the property outright refused to refund our payment, despite clear evidence (photos, voicemails) that they did not honor our reservation. To this day, they have not acknowledged or responded to our concerns. I strongly recommend not taking a chance and avoiding this establishment altogether; thankfully, there are friendly and honest venues within walking distance if you need last-minute lodging.