3 Chome-16-1, Naniwa Ward, Osaka City, Osaka Prefecture, 556-0001, JapanNäytä hotellin tiedot
Tarkista vapaat huoneet matkustuspäivinäsi
Hintatakuu
1 yö
Vierasarvostelut
4.4/5
Erittäin hyvä
33 arvostelu
Näytettyjen luokitusten todenperäisyyden varmistamiseksi emme laske pelkkää keskiarvoa. Sen sijaan otamme huomioon arvostelun uskottavuuden ja vieraan oleskelun ajankohdan lopullisen arvosanan määrittämiseksi.
Vahvistetut arvostelut
Sijainti4.1
Mukavuudet4.6
Palvelu4.2
Puhtaus4.6
Suodatusperuste:
Lajitteluperuste:
Kaikki arvostelut(33)
Positiiviset arviot(31)
Arvostelut valokuvien/videon kera(9)
Loistavat huoneet(15)
Puhdas ja siisti(10)
Loistavat mukavuudet(10)
Mahtava yöpyminen!(9)
Suuret huoneet(6)
Todella hyvä palvelu(5)
Kielteisiä arvosteluja(2)
jom mmm’
Standardihuone (vuodesohvalla)
Majoittunut 10. 2024
Perhe
3 arvostelu
5.0/5
Ylivertainen
Lähetetty 13.11.2024
Very big room and many falitiies in the rooms
Also balcony nice view and helpful staff
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for choosing to stay at WELLSTAY Shinsekai Wakyo. While we are delighted to learn about your positive experiences, such as enjoying the spacious room and the captivating balcony view, we apologize if anything about your stay was less than perfect. We strive to provide exceptional experiences for our guests and your feedback is invaluable in helping us achieve that mission. We take pride in our helpful staff and are pleased to hear they met your expectations.Your kind words are highly appreciated and encourage us to continue our efforts in providing an excellent service. Please feel free to reach out to us directly should you have any further comments or require assistance in the future. We are committed to constant improvement and ensuring your next stay will be even more enjoyable.Thank you once again for taking the time to share your experience. We look forward to welcoming you back soon.Best Regards,WELLSTAY Shinsekai Wakyo
Majoituspaikan vastaus: Dear Guest,Thank you for choosing to stay with us at WELLSTAY Shinsekai Wakyo. We appreciate your feedback and are pleased to know that our location, amenities, and room conditions met your expectations. We apologize for any inconvenience you may have experienced, such as the transportation to our hotel, though it seems you found the area convenient with its proximity to local eateries and supermarkets.We are delighted that the room size and the included amenities like the washing machine and kitchen facilities contributed to a comfortable and pleasant stay. Your satisfaction is our priority, and we will continue to strive to provide a homely and convenient experience for all our guests.Thank you again for taking the time to share your thoughts. We hope to have the pleasure of welcoming you back in the future.Best Regards,WELLSTAY Shinsekai Wakyo
Vieraskäyttäjä
Standardihuone (ilman sohvavuodetta)
Majoittunut 11. 2024
Perhe
1 arvostelu
5.0/5
Ylivertainen
Lähetetty 9.11.2024
離地鐵需步行5-8分鐘,服務人員通常都會說中文,在通天閣旁邊,房間蠻大的
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for choosing to stay with us at WELLSTAY Shinsekai Wakyo during your recent visit. We are grateful for your feedback and apologize for any inconvenience caused by the walking distance of 5-8 minutes from the nearest train station. We strive to offer support and comfort to our guests, and we are pleased to know that our staff's ability to communicate in Chinese was helpful during your stay. Our location next to the Tsutenkaku Tower is indeed a unique feature, and we are delighted that you found our room size to your satisfaction. Your feedback is invaluable to us, and we continuously aim to enhance our services. We greatly appreciate you taking the time to share your experience.Best Regards,WELLSTAY Shinsekai Wakyo
Majoituspaikan vastaus: Dear Guest,This time, we stayed in a room on the 11th floor with a large balcony where we could dry clothes. The view from the balcony was great, but unfortunately, there was a cemetery visible. The hotel's location is rather remote, and it's a bit of a walk to the MRT station; it takes about 10 minutes to walk to the nearest 7-ELEVEN. It's not a bustling area hotel. The room size is a good value for the price, it's considered large, but at night, even if I only leave the bathroom light on, it still shines on the bed's headboard. It's recommended to have a dim small light in the entrance area for better sleep. The room has a kitchen, microwave, induction cooker, and washing machine, which is very convenient.Thank you for sharing your valuable insights with us.Best Regards,WELLSTAY Shinsekai Wakyo
Majoituspaikan vastaus: Dear Guest,This time, thank you very much for staying at WELLSTAY Shinsekai Wakyo and for taking the time to share your thoughts with us. We apologize for any inconvenience you experienced regarding the distance from the subway station. We are glad to hear that you found the room facilities comprehensive and appreciated the clean environment and DHC toiletries provided. Your feedback on our self-check-in system and the staff service is invaluable to us and helps us continually strive to improve. We are also pleased to know that you enjoyed the convenience of a nearby 7-Eleven and the proximity to Tsutenkaku. Should you stay with us again, please do not hesitate to contact our front desk for any assistance you might require. Thank you once again for your feedback.Best Regards,WELLSTAY Shinsekai Wakyo
Yura1993
Standardihuone (ilman sohvavuodetta)
Majoittunut 8. 2024
Matkusta ystävien kanssa
2 arvostelu
5.0/5
Ylivertainen
Lähetetty 11.10.2024
good location and services in the hotel
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you for choosing to stay with us at WELLSTAY Shinsekai Wakyo. We are delighted to hear that you appreciated the location and services offered by our hotel. We strive to provide our guests with a memorable stay, and your positive feedback serves as a great encouragement to our team. We understand that everyone’s experience is unique, and we are committed to continuously improving our offerings to better serve you and all our valued guests.Once again, thank you for your generous feedback. We look forward to welcoming you back on your next visit to the area.Best Regards,WELLSTAY Shinsekai Wakyo
Majoituspaikan vastaus: Dear Guest,Thank you for choosing to stay at our hotel, WELLSTAY Shinsekai Wakyo, during your recent visit. We are delighted to hear that you found our hotel to be reasonably priced and clean, with the convenience of self-service check-in complemented by our staff's assistance. It is wonderful to know that you appreciated the availability of beverage machines and found the room spacious and comfortable. We are also pleased to note the convenience of our location in meeting your needs.We apologize if there were any aspects of your stay that did not meet your expectations, and we are committed to making improvements based on valuable feedback from guests like you. We truly value your input and strive to ensure a pleasant experience for all our guests.Thank you once again for taking the time to leave a review, and we hope to welcome you back to our hotel in the future.Best Regards,WELLSTAY Shinsekai Wakyo
Majoituspaikan vastaus: Dear Guest,This occasion of your stay at WELLSTAY is sincerely appreciated by us. It is our utmost priority to ensure that each guest experiences the highest level of comfort and satisfaction during their stay with us. If there is anything more we could have done to make your visit even more memorable, please know that we are committed to improving our services and amenities based on the valuable feedback we receive. We look forward to the opportunity of welcoming you back to the WELLSTAY in the future.Best Regards,WELLSTAY
Majoituspaikan vastaus: Dear Guest,This time, thank you very much for choosing to stay at WELLSTAY Shinsekai Wakyo. We deeply appreciate your kind words and thorough feedback on your recent experience with us. We are pleased to hear that you enjoyed our Japanese-style tatami room decor and found the amenities provided in your room satisfactory. It is also wonderful to learn you appreciated the stable shower pressure and temperature, as well as the convenience of our vending machines and complimentary tea and coffee offerings.We apologize for any disturbances caused by the noise from motorcycles passing by our roadside location. We understand how this could have impacted your comfort, and we will consider solutions to minimize such inconveniences. Additionally, we are sorry to hear that the distance to the subway station felt tiring after a long day of exploring. We recognize the importance of convenience in location and are continuously looking for ways to improve our guests' overall experience.Thank you once again for your valuable feedback and for highly recommending our hotel. We look forward to welcoming you back in the future and providing you with an even more comfortable stay.Best Regards,WELLSTAY Shinsekai Wakyo
Majoituspaikan vastaus: Dear Guest,Thank you for choosing to stay at WELLSTAY Shinsekai Wakyo and for taking the time to share your feedback with us. We are delighted to hear that you found our rooms spacious and accommodating, especially for families traveling with children. Your detailed description of your experience, from the convenience of in-room laundry facilities to the well-equipped kitchen, is greatly appreciated.We are also pleased to know that our front desk staff, who speaks Mandarin, could assist you effectively during your stay. Your comments about our unique room features and overall satisfaction mean a lot to us.We are grateful for your repeated patronage and for recognizing our efforts to ensure a comfortable and convenient stay. We look forward to welcoming you again in the near future.Best Regards,WELLSTAY Shinsekai Wakyo
Vieraskäyttäjä
Standardihuone (vuodesohvalla)
Majoittunut 8. 2024
Perhe
7 arvostelu
5.0/5
Ylivertainen
Lähetetty 29.8.2024
辦理入住挺方便,離地鐵稍遠。訂了兩晚第一天飛機耽誤了想申請退一天,酒店沒同意。總體不錯吧
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for choosing WELLSTAY Shinsekai Wakyo for your recent stay. We are grateful for your feedback and sincerely apologize for any inconveniences you may have experienced during your visit.We are pleased to hear that you found the check-in process smooth. However, we regret that our location, being slightly distant from the subway, caused some inconvenience. We understand how important accessibility is for our guests, and we continuously strive to improve our services to better meet your expectations.Regarding your request for a partial refund due to your flight delay, we deeply apologize for any frustration this may have caused. Our policy on cancellations and refunds is designed to ensure fair practice for all our guests, but we understand that unexpected circumstances can be challenging. Your feedback in this area is invaluable, and we will certainly review our policies to better accommodate our guests' needs in the future.Overall, we are glad that you found your stay satisfactory despite these challenges. Your insights help us improve, and we hope to provide an even better experience on your next visit.Once again, thank you for your valuable feedback and for staying with us.Best Regards,WELLSTAY Shinsekai Wakyo
Majoituspaikan vastaus: Dear Guest, Thank you very much for staying at WELLSTAY Shinsekai Wakyo. I would also like to express my sincere gratitude for your valuable feedback. We are very happy that you had a comfortable time during your stay. On the other hand, I sincerely apologize for some problems that occurred at the time of check-in. However, I am very relieved to hear that the front desk staff was able to respond quickly and solve the problem. We are very encouraged to hear that you were satisfied with the service of the staff and the service in Chinese. I am very honored to hear that you will be able to use WELLSTAY Shinsekai Wakyo again next time. We look forward to your next stay. Thank you very much for your word of mouth. Best Regards, WELLSTAY Shinsekai Wakyo
BroccoliCauliflower
Standardihuone (ilman sohvavuodetta)
Majoittunut 8. 2024
Yksin matkustavat
5 arvostelu
5.0/5
Ylivertainen
Lähetetty 19.8.2024
Great comfy Japanese style hotel. Washing machine and detergent is included
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for staying at WELLSTAY Shinsekai Wakyo. We are very pleased to hear that you are satisfied. We are truly honored that our hotel's Japanese-style design and facilities have made your stay comfortable and special.In particular, thank you for your comment on the use of washing machines and detergents. We strive to improve convenience during our long stay and travel, and it is very encouraging that you appreciated this point. We will make every effort to improve our service so that we can provide a more comfortable environment in the future.We look forward to seeing you again. We will make every effort to make your next stay even more wonderful.Thank you very much for your word of mouth.Best Regards,WELLSTAY Shinsekai Wakyo
Majoituspaikan vastaus: Dear Guest,Thank you for choosing to stay at WELLSTAY Shinsekai Wakyo. We are truly grateful for your positive feedback regarding your recent stay with us. It is a pleasure to hear that you found the room size to be sufficient for your group and that it was more spacious compared to accommodations in Tokyo.At WELLSTAY Shinsekai Wakyo, we strive to provide the utmost convenience and comfort to our guests. We are delighted to know that the availability of a kitchen and washing machine in your room added to your comfort and made your stay more convenient. We understand that having such amenities can significantly enhance the experience, allowing for easy meal preparations and making laundry tasks hassle-free.Once again, thank you very much for your kind review. We look forward to welcoming you back again in the near future and providing you with another exceptional stay.Best Regards,WELLSTAY Shinsekai Wakyo
art353 khokhlov
Standardihuone (vuodesohvalla)
Majoittunut 8. 2024
Perhe
1 arvostelu
4.5/5
Mahtava
Lähetetty 16.8.2024
Location was perfect! Room had everything we needed including washing machine and induction cooker! Number was clean and cozy)
Käännä
Majoituspaikan vastaus: Dear Guest,Thank you very much for staying at WELLSTAY Shinsekai Wakyo. We are very pleased to hear that your stay was comfortable. Your satisfaction with the location of our hotel and the facilities in the room is a great encouragement to all our staff."Also, thank you for your compliment on cleanliness and comfort." We will continue to strive to improve our service so that our customers can have a comfortable time. We look forward to your next stay.If you have any questions or requests during your stay, please feel free to let us know. Your valuable feedback is of great value to us.Thank you very much for posting the word of mouth.Best Regards,WELLSTAY Shinsekai Wakyo