Majoituspaikan vastaus: 感謝您選擇入住Art Hotel Osaka Bay Tower。
我們非常高興看到您在入住期間得到了身心的放鬆和休憩,並且我們為您的正面評價感到榮幸。
每一次客人對我們的肯定都將成為我們不斷提升服務質量的動力。
最後,再次感謝您在寶貴的時間內提供了貴重的意見。
如果您再次來到大阪的機會,我們希望能夠再次成為您的下榻之選。期待著您的再次光臨。
Art Hotel Osaka Bay Tower 前台 敬上
JAE HOON
Taivaskerroksen kahden hengen huone
Majoittunut 5. 2025
Perhe
5 arvostelu
10.0/10
Ylivertainen
Lähetetty 9.6.2025
엑스포에 가는 사람들에게는 무조건 추천합니다.
편의시설이 가깝고 무엇보다 온천시설이 1분거리에 있어서 여행을 마무리하는데 너무 좋습니다.
Käännä
Majoituspaikan vastaus: Thank you for choosing to stay at Art Hotel Osaka Bay Tower, and for sharing your feedback with us. We sincerely appreciate your kind words regarding the hotel's excellent transportation accessibility.
Art Hotel Osaka Bay Tower indeed benefits from its convenient transportation connections, making it easy for our guests to access various destinations within Osaka and its surrounding areas. If you ever need assistance with information on nearby transportation options or directions to local attractions, please do not hesitate to reach out to our front desk staff. We are here to assist you with any inquiries you may have.
We remain committed to continually improving our services to ensure that our guests have a comfortable and convenient stay. We look forward to the opportunity to welcome you back to Art Hotel Osaka Bay Tower in the future.
Front Desk
Art Hotel Osaka Bay Tower
Stayed for a night because I was attending a concert at Kyocera Dome. Access from/to KIX was convenient via the Kanku Rapid (direct, no transfer). Kyocera Dome is one JR train stop away (although Taisho Station is quite a walk to Kyocera Dome). I was hungry after coming back from the concert and most shops & eateries had already closed but fortunately there's a 24hr Family Mart right in front of the hotel so that was a lifesaver. I was disappointed with how inflexible they were with the check-in time. I know the check in time is 3pm, but I just asked the receptionist at 2.30pm to please let me know if a room happens to be ready early because I'll be sitting in the lobby - she said to come back at 3pm. A few minutes later (before 3pm), I saw other people check-in - why the discrimination? Seriously disappointed.
Sky room appears appealing on photos , is indeed average without that 'wow' factor. The view is very nice but a standard room on lower floors should be similar too.
Staff at checkin a bit cold & the one at check out much better.
Käännä
Majoituspaikan vastaus: Thank you very much for taking the time to share your thoughts with us.
While we're glad to hear you enjoyed the view from your room, we’re sorry to learn that the overall impression did not quite meet your expectations.
We also appreciate your comments regarding the service at check-in and check-out. Your feedback is valuable and will be shared with the team as we continue working to improve the guest experience.
We hope to have another opportunity to welcome you back and provide you with a more memorable stay.
Warm regards,
Reception, Art Hotel Osaka Baytower