Granbell Hotel Osaka

部屋は広くはないですが、スタイリッシュで清潔感があり、とても快適に過ごせました。また泊まりたいです。

There is room for improvement for concierge staff, as I arranged room cleaning on the 3rd day of stay and that didn't happen because 'I removed the do not disturb sticker too late' i.e. at 1230pm, yet re-arrangement was not offered until I asked for it, to be re-arranged the next day at noon. The cleaning staff then knocked continuously at my door at 9am the next day, saw I opened the door with a toothbrush in my mouth, and asked me when I wanted to do cleaning, without considering the fact that it's really not the best time to talk. I thought I was clear on the instructions given to the concierge staff the day before. Very surprised by the lack of communication between the concierge and frontline staff. Nonetheless, I would like to give credits to the breakfast restaurant staff, as they are all very helpful and friendly.

The hotel is really new and clean. The service is good and you can communicate with the staff smoothly in English. The hotel is near to Shinsaibashi, about 10-15 minutes walking distance.

大浴場も綺麗で満足でした。

東西很全還有面膜

和朋友來玩，非常不錯啊

酒店位置附近有多個停車場，相當方便自駕嘅遊客。步行10分鐘就去到心齋橋，環境安靜，自助入住簡單又方便，員工服務令人滿意，房間雖然有點細小，但設備相當完善，大浴場很舒服。性價比相當高，值得推薦。

挺好的，房間小點，衞生不錯，離地鐵和心齋橋近。一家三口要定三人房，不然小孩要給床位費。

非常的滿意