Probably one of the worst Hotels in Osaka, maybe the worst in all of Japan. I never experienced such bad conditions and service before. Usually I am impressed by the good manners and service in Japan. But here it's completely different. It was also impossible to reach the reception desk or talk to someone in charge. Maybe it's because they don't like foreigners or maybe their service is just that bad always. Despite a cancellation of my room was not possible, I stayed in another hotel.