Ok. It's a nice modern family hotel located right across the road from Universal Studios. Very convenient if that's where you are wanting to visit. Apart from that there is pretty much nothing around. You get some restaurants and souvenir shops at universal market across the road but that's about it. Now the really bad - the beds are pretty much the worse I've ever slept on. I have back issues but saying that my back was fine prior to staying here. I spent 3 nights in pain. Exacerbated by the horrendous pillows which are made of some sort of hard bean bag ball material. The small one is rock hard and the larger one is little better. Fair dinkum the worst sleeps I've had in a LONG time. And NO chairs in the room so we were forced to sit on those terrible beds at all times. Sorry Universal Port Vita but big time fail in the basics. Your rooms are just full-on uncomfortable! I don't care about the fancy electric toilet... just give me a comfortable bed and pillows!!! AND A COUPLE OF CHAIRS!!!!!
Käännä
Majoituspaikan vastaus: Thank you very much for staying with us and for taking the time to share your experience in such detail.We are pleased to know that you found our location convenient for visiting Universal Studios Japan and that you enjoyed the nearby Universal City area. However, we are truly sorry to learn that your room experience did not meet your expectations.We sincerely apologize for the discomfort caused by the firmness of the bed and the pillows.We are also sorry that the lack of chairs in the room affected your comfort and overall enjoyment.We would be honored to welcome you again in the future, and we will continue striving to provide a stay that meets your expectations. We sincerely hope you will consider staying with us again.