Majoituspaikan vastaus: Dear Mr. Edward Ho,感謝您選擇入住大阪洲際酒店,並與我們分享您的寶貴反饋。我們非常高興得知您對酒店的地理位置和我們的服務感到滿意。您的肯定是我們不斷追求卓越服務的動力。期待在不久的將來再次為您服務,歡迎您下次光臨。此致,InterContinental Osaka
russyau
2 yhden hengen huonetta Premium-kaupunkinäkymällä
Majoittunut 1. 2025
Pariskunnat
13 arvostelu
4.7/5
Mahtava
Lähetetty 10.2.2025
Overall, we had a very pleasant experience at the hotel, thanks to its prime location and the quality of products and materials used. However, we wished the room lights were brighter at night. Unfortunately, we missed our first day and night at the hotel due to flight delays. We requested an additional breakfast for one more person for two days, but the hotel only provided one free breakfast...
Käännä
Majoituspaikan vastaus: Dear Mr./Ms. russyau,Thank you for choosing InterContinental Osaka and for sharing your feedback. We are thrilled to hear that you had an overall pleasant experience with us, especially in regards to our prime location and the quality of our facilities.We also appreciate your comments regarding the lighting in the room, and we will certainly take your suggestion into consideration as we work to enhance our guest experience.Regarding the breakfast request, we sincerely apologize for any confusion or inconvenience caused. We value your feedback and will review our procedures to ensure a smoother and more accommodating experience for our guests in the future.We look forward to welcoming you back to InterContinental Osaka for another enjoyable stay.Best regards,InterContinental Osaka