Waldorf Astoria Osaka

酒店位置好，住宿環境尚可，早餐just so so

高級感漂うラグジュアリーなホテルで最高の気分で過ごせた。 こだわりが沢山つまった癒しの空間で非常に満足。

We loved our stay at the newly opened WA Osaka. We’ve rated our stay 5 out of 5 due to the location, an amazing pool and beautiful changing rooms. The staff are particularly fantastic (thank you Tomas, Judith and Jacqueline) and made the stay excellent. The breakfast buffet in Jolie was exceptional but be warned if you get sent to Peacock Alley instead (if the hotel is full) as the breakfast experience is no where near as good. Although we’ve rated 5 out of 5, there are a few things that could be improved and seems to be overlooked more and more often. The bathroom needs more hanging areas, 2 hooks is not enough! There also isn’t a good area to do hair/make up as the only area is at the sinks, which has poor lighting for applying make up. We also dined one evening at Peacock Alley. The options for food were limited, and only 7 of the 9 options were even available. Also no dishes which highlighted the local cuisine, which felt like a wasted opportunity. We came away having enjoyed our stay but felt that a few things could be improved to make it exceptional.

作為全日本唯一的華爾道夫酒店，大阪華爾道夫很好地展現了屬於這個品牌的獨特魅力，酒店地處梅田中心，與大阪站咫尺之隔，地理位置優越，周邊商業配套齊全。酒店正門背對喧囂的城市街道，穿過大門便是傅厚民打造的奢華都市祕境。入住全程體驗極佳，熱情好客的酒店工作人員提供着恰到好處的品質服務，尤其感謝為我辦理入住的HINANO，以及帶領我入住房間的RYOKA，兩位女士以專業的態度和富有感染力的溝通方式為本次入住開了個好頭。

施設のデザインも楽しめるが、やはりサービスの質がホテルの質を決めると再認識できた。細かな改善点はあるが、それを上回るサービスの良さが印象的だった。 ディナーはJolie Brasserieで頂いたが、適度なカジュアルさもありリラックスしながら、美味しい食事を頂けて満足した。子供連れで利用したが、キッズメニューが充実していた印象。もちろん子供も満足していた。 スイミングプールは、休日は子連れが多くなる印象。少し賑やかになるが、逆に子連れには好都合。一面の窓から見える景色も美しい。 朝食は最高だった。一部のメニューを選択し、あとはビュッフェ形式だった。 私はどのホテルでもエッグベネディクトを注文するが、これまでで最も美味しいベネディクトだった。 これからも利用したい。

Had an excellent 1 night stay here in June after the Conrad Osaka. From arrival to departure all the staff were excellent. Especially the spa receptionist who showed me the gym and pool area as I explored the hotel after arrival ( i went back to the pool and gym later) The room had great views and was quietly luxurious with Art deco and Japanese touches. Loved the Hokusai landscape book in the room. The welcome gift of melons and the turndown service was excellent. Dinner and breakfast at Jolie Brassiere were excellent. The Library on the 30th floor was a wonderful discovery and loved having a cup of coffee after dinner whilst admiring the views ( almost felt like a private club as i was the only person there). The design of the lobby is outstanding. Pool and gym were excellent. Location is very good. If there was one minor complaint ( I mentioned this on check out for possible improvement) is that Peacock alley closed early on my stay and the last order time (30mins prior to closure ) was not mentioned on the welcome letter unlike the other dining establishments so that when I went down at 2140 for a drink ( thinking it closed at 2200), l was told last orders were at 2130 and a few others seemed to be caught out. ( other days it closes at 2300 which is better). I still managed to enjoy a drink at Peacock alley the next morning before check out. Apart from this minor issue I loved my stay here and hope to be back in December to enjoy the Christmas illuminations in osaka