Burcu Kaya Hotel

Pésimo Hotel…. No se merece llevar a Turistas internacionales a este alojamiento. No acepten alojarse en esta posilga….. sucio, nunca limpian, baños rotos, agua fría, mal desayuno y horrible cena. Nada para rescatar. Una estafa del Operador Special tour. La región tiene cosas muy lindas y vale la pena, pero este hotel no debería estar en el circuito turístico.

Nunca acepten alojarse en esta posilga….. sucio, nunca limpian, baños rotos, agua fría, mal desayuno y horrible cena. Nada para rescatar. Una estafa del Operador Special tour. La región tiene cosas muy lindas y vale la pena, pero este hotel no debería estar en el circuito turístico.

The hotel is in desperate need of renovations. The rooms smell of damp/drains and I had ants in the bathroom. The buffet dinner was bad and the breakfast awful. Lots of stairs everywhere, and no elevators, which could be a problem for some people. This could be a nice hotel, if properly looked after, but as it is i would not go back

Hotel com infraestrutura ruim, quartos pequenos e com cheiro de mofo, mobília antiga, colchões abaulados, banheiro é como uma caixa, teto baixo, sem ventilação. Café da manhã e refeições tem poucas opções e são o mesmo cardápio todos os dias. NÃO Recomendo.

Unfortunately, this has been one of the most disappointing experiences I’ve had during a hotel stay. To summarize the issues: 1. **Staff behavior**: The restaurant staff has been extremely rude. When I simply asked for milk for my tea, I was met with hostility, which was both shocking and upsetting. 2. **Food quality**: After serving approximately 300 people, the food quality deteriorates to the point of being inedible. Food very substandard. We would call it the “Pig Slop Stalag 13 Mess Hall” It’s disheartening, and we've had no other dining options nearby. 3. **Breakfast**: Even a simple request for toast with honey, jam, and butter was denied. It feels like basic services and common courtesies are not being met. 4. Rooms were not cleaned properly, long hairs found in bathroom, spiderwebs near bedside table, towels were threadbare, bathroom vanity had a pile of old builders rubble under the sink ( obviously no-one checks under there) Additionally, the hotel’s remote location leaves us isolated from other restaurants or amenities. We are unable to walk anywhere, which only adds to our frustration. This experience has genuinely ruined our holiday, and I wanted to bring these issues to your attention in the hope of addressing them for the well-being of current and future guests. We would recommend staying somewhere more central like Goreme (very nice town with lots happening)

Hayatımda bu kadar berbat ötesi bir otel görmedim.Yemekleri buz gibi ve çok kötü.Doğru dürüst yemek yiyemedin.Havuçun içinde kıl çıktı be!Asla ama asla gitmeyin.Hiç önermem.Bu kadar kalitesiz bir otel görmedim ben.Resepsiyona detaylı temizlik yapın dedim temizliğin T’sini yapmamışlar.Kapadokya çok güzeldi ama bu otel tatilimi mahvetti.Birde en güzel otelimiz diyorlardı!Hadi oradan.