Orchha Palace and Convention Centre

It’s a comfortable stay with amazing hospitality. Food is great. The ambience of s good. Even the rooms are good. We can plan to celebrate some event in future as this property the destination . Heads off to the staff who were happily serving the guest.

Excelente hotel con estupendo restaurante. Hotel de estándares europeos: habitación amplia, limpia y luminosa. El baño, grande y muy moderno. Todo funciona a la perfección. Rápido y eficaz servicio.

It was nice stay booked by Mr Inder sales manager we have booked 7 rooms for new year party for our clients all were very happy thanks Mr inder for nice hospitality sure we will send all our guest to your property who wanna explore orchha . Hotel is value for money

Lo stile è quello dei palazzi indiani. Lobby carina e bei giardini. Area piscina un po' triste. In generale si avverte una sensazione di vecchio e nessuno sforzo per migliorare. Le camere sono dislocate in varie palazzine e hanno veramente pochi aspetti positivi. Sono sicuramente ampie e dotate di poltrone, scrivania, rifornimento d'acqua, prese universali ma la pulizia generale è appena sufficiente, i materiali rovinati e il bagno da dimenticare. Molto grande e dotato sia di vasca che di doccia riccamente intrise di calcare, odore sgradevole nell'ambiente e sugli asciugamani e anche i prodotti pessimi. Il rubinetto del lavandino basso e scomodo oltre che il phon poco potente completano il quadro. La cena, servita nello stesso ristorante della colazione, è stata a la carte perché c'erano presenti pochi ospiti e a parte un po' di incomprensione iniziale il servizio è stato buono e hanno servito velocemente dei piatti ben presentati. La scelta era ricca ma tutte le pietanze fin troppo saporite. La colazione invece era a buffet di qualità più bassa e prettamente indiana con pochissima roba dolce. Piacevole invece assistere ad un matrimonio in corso quella sera, elegantissimo e con persone gentilissime che ci hanno anche invitato a partecipare.

Ram sevak served us a very delicious food and he treat us very well, and he properly take our order and served very fast and treat us very well I enjoyed his company He is so good, so intresting Food is good, Food staff is very good Good hospitalilty

I am currently in Orchha and staying at this lousy hotel. We are a family of 9 and have occupied 4 rooms and it has been a literal hell for us. We still have a couple of days left and we feel like running away to another nearby hotel but since we have already paid up there is nothing we can do. Their customer unfriendly service is evident from the wifi password they have setup which is "checkout10am" . This gives you an insight into their mindset where customers are just for exploiting and everything the hotel does is transactional. I found almost 5-6 cockroaches in my children's room. I actually caught a live cockroach and showed the staff and had to change the room after dinner. Today on 29th Dec, 2024 we ordered dinner ala carte and we are left waiting for over an hour. We raised it with the waiter, the restaurant manager and no one really paid heed to our complaint. Finally out of disgust all 7 of us left without eating any dinner. including my father in law who is 72 years old.They then had the audacity to send some junior staff with the dinner order in our rooms and we obviously flatly refused. It seems they have no idea of customer service and the leadership from the top condones such an unhealthy attitude towards paying customers. MUST AVOID AT ALL COSTS, EVEN IF OFFERED FOR FREE....