Holiday Inn Express & Suites Orlando East-UCF Area

Just wrapped up a wonderful stay at Holiday Inn Express and I had to share my experience, especially highlighting the exceptional breakfast service managed by Tess. From the moment the breakfast area opened, Tess was there with a warm smile and incredible energy. She truly made our mornings special! Thanks Rahul Jain - Platinum member at IHG

Tess took care of us very well while we were eating breakfast. I was very pleased with the service and the food was great. I would definitely comeback again in the future.

Tess was really nice and did her job well. God Bless Her❤️ Also really nice hotel and quality If staying locally in Orlando would def recommend and they have free breakfast

Tess, is always friendly, attentive, and keeps the breakfast area spotless. The food is consistently fresh, well-stocked, and ready right on time. She’s approachable and quick to help if you ever have a question. One afternoon, I saw Tess go above and beyond. A guest asked her where she could warm up a cup of water or coffee. Tess kindly mentioned that each room has a microwave, but she still offered to help — even though she was already off-shift and about to leave. She went back into the kitchen, warmed it up herself, and brought it back to the guest with a smile. That kind of thoughtful service really stood out. Tess truly goes the extra mile to make everyone feel welcome. Thank you for your kindness and professionalism!

Overall, the hotel is very well maintained, but what truly sets it apart is the staff. The ladies working the breakfast area are absolutely lovely and genuinely caring. Everyone at the front desk seems to enjoy their work and is welcoming, and the housekeeping team is equally courteous—especially the housekeeper on the third floor during the last two days of our stay. Thanks to the wonderful service, we will definitely be returning.

pool was kinda hidden shopping was right across the street