Kluney Manor

Bad experience

If u r looking for authentic ooty style (that we seen in movies) resort in mid range budget, this is best resort, was skeptical while booking but resort is beautiful then it looks in photos. Food was good and not expensive. Breakfast was good but has limited choices.

The property was absolutely beautiful, and we had a wonderful stay with family. However, there is room for improvement in the food options, particularly for breakfast. An a la carte option would have enhanced the experience even further.

It's a good place property has beautiful garden, peace atmosphere. Building architecture reminds of colonial era. they have nicely maintained it. area.Staff behaviour was good.

We booked resort for our trip. But they called us 2 days before checkin and said that they are cancel-ling the booking due to some reasons. But last moment cancellation will affect us badly as we booked 4 rooms and we will have to pay double amount in last moment to book some other stay. Finally they agreed to manage and we reached there. Hot water availability was pathetic, as it was very cold, our parents found it difficult to survive without proper hot water facility in bathrooms. Restaurant staff behaviour was horrible they do not come and take our orders, very long wait time, also they do not clear tables or waste even if we request. Also they behaved very rudely and shouted when we asked about it. Buffet breakfast items are very less, we can't even call it as a buffet breakfast, it's normally idly + 1 more main item and nothing else, no desserts, no fruits, no veggies let me mention few good things about resort as well ambience is very good, nature and it's beauty, really good for photographies food taste is good (rate is little higher than normal )

Beautiful location and the staff are very cooperative!Property is very well maintained!To escape the urban disturbances,u have to stay a couple of days in this serene atmosphere!👍