Sterling Ooty Fern Hill

The resort is 5 star property and is well maintained. Location and food is excellent

Property is old rooms flooring needs to be refurbished. Overall well maintained

Ed and mattress not comfortable breakfast ok l staff friendly behavior, can fair ok parking lot …, etc

Excellent Resort, away from the city rush. The rooms and Bathrooms are clean, Jaya ji at the reception was always helpful. Overall we had a 3 night pleasant stay, with a beautiful view.

Good location and amenities. service is awesome. The buildings are a bit old, but maintained well

Location is good for hotel hotel rooms are so congested . They are having 205 rooms in which they are serving with two electric cars , in entire hotel the staff would be made around the grounds of would be 10 to 15 peoples they are operating without the general manager no one is responsible person over there In my entire life I have never see the hospitality like these before. For anything required date at least 2 hours/ 3 hours. I have talk with the staff over there , they are also frustrated over there , every day 10/15 fight is normal for them As per their staff. Hotels room Are so likedly plan that they are having the stairs and too much to walk . Don't Plan with your parents specially. Restaurant is so small that we was having a complimentary breakfast but need to wait for atleast 30/45 minutes. Manager was cleaning the table and give us they are having very very less staff to serve you. Very Very Poor and badly management of these hosels I will give minus start to these hotels .