Les Hauts de Loire

非常好！！

First the hotel - the grounds are beautifully maintained and cared for. The room was perfect - mine was in the pavilion overlooking the castle and the grounds which was absolute pleasure to wake up to. The staff was super friendly, always helpful, would pick you up at the station even at the last minute notice. Oh, and I had the best massage in the spa! The only let down was the steam room was out of order but it didn’t spoil my stay. Do order marinated pork at the Bistro - it’s not be missed, I still crave it..

Это лучший отель за все наше 11-дневное путешествие по Франции, от Парижа до Мон-Сен-Мишель! Хороший и дружелюбный персонал, дал много полезных советов по замкам Луары, достопримечательностям и ресторанам в этом районе! У отеля красивая большая территория, отличный дизайн снаружи и внутри, красивые и уютные номера, очень романтичная атмосфера. Удобные большие кровати, комфортный сон, в отеле невероятно тихо ночью (он находится вдали от дороги в лесу), поэтому у нас был очень крепкий сон! В номере и в самом отеле очень чисто, все аккуратно и качественно убрано! Супер вкусный и разнообразный завтрак, лучший из всех отелей во Франции, где мы когда - то за наши 10 или 11 визитов в эту страну останавливались! Кроме того, мы брали номер с ужином, он получился не дешёвый (около €300), но очень качественный. Недаром у ресторана есть звезда Мишлен! Обслуживание, подача, вкус блюд, качество продуктов - все на высоте!! Шикарный ужин, рекомендую этот опыт всем,кто остановится в отеле. Пожалуй, единственный негативный момент - мы жили в отдельном строении (что было очень удобно и уютно), но там был слабый вай фай! Во время видео - звонков по работе связь несколько раз прерывалась! Это совершенне не допустимо для отеля такого уровня и такой ценовой категории!!!!

Super chambres, super service, ambiente cosy, ne sont pas hautains. 4 jour pour 3=bon prix. Situation sensationelle. Personelle qualifiée..................................................................................................

I had been here 40 years ago. It is still better. Wonderful park, great original manor house and a new wing with huge suites make the experience perfect. Great location for loire valley exploration. We had a huge suite in the carriage house. Originally we were assigned suite 6 in the main house but it had a very small salon, so I do not recommend it. For suites in the main house reserve Prestige Suites. The bistro restaurant is nice but noisy. Food is ok The main gourmet restaurant is superb. A feast for the eyes and taste. WiFi works very well Small SPA and large outsize swimming pool

Hotel maravilloso y bonito Muy buen servicio y atención En un lugar espectacular Muy buena localización para visitar los castillos de la Loira Habitaciones amplias, la cama increíble Los jardines hermosos Las cremas y jabones de Clarins algo delicioso

Expérience horrible. Je ne reviendrai jamais. Les pièces sont mal éclairées et poussiéreuses. Ils ne ressemblent en rien aux photographies. Difficile de réserver le spa ou le restaurant et il y a peu d'options à proximité. De meilleurs hôtels ailleurs.

The beds were uncomfortable. Cleaning of the rooms was poor. The pool was crowded and noisy. With screaming children everywhere. Tried to book the spa but it was always booked. So there was nothing to do. You’re stuck in the middle of nowhere

On the 15th May, 2024 we stayed at the Les Hauts de Loire (@h8collection) -part of the H8 Collection (@leshautsdeloire)- in Veuzain-sur Loire. During our stay our hotel room was broken into and we were robbed. At first the hotel refused to believe us and insisted on searching our car and the room for the items and then going through the security footage of our arrival before taking us seriously and finally investigating the matter. After many hours wasted, security footage showed that a man freely entered the hotel grounds through an unsecured gate next to the public road. He then entered the hotel while no one was at reception. The police and the hotel manager determined that he then entered the unlocked office of the manager and used a key to enter our hotel room and steal many valuable items. The manager admitted this openly to the police. The thief can be seen walking out with all of our items past several staff unchallenged. We lost our credit cards, passports and a number of luxury items that totaled over 24,000 euros. We had to rush back to Paris to get new passports, cancel all of our cards. Under French Civil Code this means the hotel was clearly negligent and therefore liable for our losses. However, the hotel’s response was pathetic. The H8 Collection @h8collection has refused to provide full compensation for our losses and instead hid behind their insurance company to deny our claim despite us spending considerable time providing proof of ownership and evidence of our losses. This was all ignored and the hotel insisted on receipts for items purchased more than 10 years ago - an impossible task that they knew would allow them to deny compensation. Afterwards the Director of H8 Collection stopped replying to our emails and ghosted us. We were left with no choice but to sue. To anyone reading this, DO NOT stay at any H8 Collection Hotel @h8collection or resort. Avoid H8 Collection @h8collection entirely. They simply do not care about their guests. While H8 Collection @h8collection, claims to be a high-end establishment, it is nothing of the sort. Security is lax, management is poor and treatment of its customers is terrible. @h8collection #experienceh8 #leshautsdeloire @leshautsdeloire #h8collection #loirevalley #michelinguide