Omaha Marriott

Just amazing. Clean, friendly and a good complimentary breakfast was given to us.

床很舒服，衞生乾淨整潔，給人感覺非常不錯！

Would come again, very friendly and clean and breakfast and services was great

The staff was wonderful and the room was so clean! The pool was also a huge hit for the whole family! We will most definitely be staying again in the future.

Nous avions choisi cet hôtel en pensant se reposer dans une jolie chambre et parce qu’il y avait une piscine découverte, au final la chambre était très petite et surtout gelée et il n’était pas possible, d’après l’hôtesse d’accueil, d’inverser la clim pour mettre en mode chauffage, du coup nous avons eu froid tout le temps dans la chambre qui ne réchauffait pas. La chambre n’était apparemment pas celle que nous avions réservée mais ils m’ont indiqué un tarif à la baisse, nous l’avons donc gardée. Sauf qu’au moment du check-out ils ont facturé le prix haut avec meilleure chambre. J’ai réclamé, ils m’ont fait un calcul pour arriver au prix que m’avait indiqué La personne qui avait fait le Check-in et qui était pourtant assez sympathique au départ, il a fallu insister mais au final ils ont respecté le tarif indiqué à l’arrivée. Par contre quand j’ai posé le problème de la clim ensuite, l’autre hôtesse n’en avait clairement rien à faire. Il n’y a pas de micro ondes dans ces chambres, les portes coulissantes pour les placards et la salle de bain ne sont pas pratiques, certaines prises ne fonctionnent que quelques minutes, et donc ne peuvent être utilisées. Ils demandent à ce que l’ont fassent attention à ne pas utiliser trop de serviettes alors que les serviettes ne sèchent pas tant il fait froid dans les chambres et pour les glaçons il faut demander à l’accueil, ce qui n’est pas du tout pratique quand il y a du monde. Nous ne referons plus le choix d’un hôtel Marriot, autant aller dans une gamme inférieure avec de meilleurs équipements. Cet hôtel est certainement plus approprié aux hommes d’affaires. N’y aller que si vous voulez vraiment une piscine extérieure.

Stayed for 3 nights around the Fourth of July. Rooms were comfortable and we slept well. They were working on the members lounge which was disappointing, I like to grab cold waters when I want. They did have water at the front desk you could take but it was not cold. They did give us vouchers for breakfast which was ok.

Thoroughly enjoyed my stay at Omaha Marriott. The staff was very welcoming upon arrival and made sure we had everything we needed for our meetings. The hotel room was very clean and comfortable. I had dinner at Heartwood Restaurant. The waitstaff made great recommendations on menu options and the food and service was wonderful. I will be staying here again the next time I visit Omaha.

It is the staff and management of any property that determines its success or failure and its overall character. I want to give a major “shout out” to the Omaha Marriot for going the extra mile with regard to every expectation. We are now on the tail end of a horrendous windstorm (essentially equivalent to a category 2 hurricane) that left over 200,00 people without power. It is one thing to stay at a property for a pleasant holiday but quite another when you have no electrical power for multiple days (6 in our case) in extreme daytime temperatures. Everyone at this property was kind, genuinely sympathetic, and helpful – everyone - from the front desk to housekeeping in the halls, to the wonderful people serving in the breakfast / café area most of whom had no idea why we were there. We felt supported and encouraged. The property itself has been around for some time and (as with anything other than new construction) one can always find something that could benefit from renovation. But this hotel still stands as an excellent facility. Great breakfast. Absolutely no room complaints. In fact small things like the number of electrical outlets are much better here than in newer construction where you often have to hunt to find an available / reachable outlet. Great help with reservation / cancellation flexibility given the dynamic nature of the situation. This is a very good property (and I have stayed at countless over the years). But its staff and management are even better and that, in the end, is the heart and soul of any hotel stay regardless of the reason. This property and its people are at the top of my list for our area.

The Jewell is the best spot for live music. My wife and I had a great time. We were seated immediately with no reservations needed. The service was excellent, great food, drinks, and music. The manager Irfan Haque has that place humming. We will be back!